Community Care Program Lead & Case Manager

Neighbornv; Reno, Northern (NV, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Neighbornv is seeking a Program Coordinator to oversee Community Care Partners in Reno, Nevada. The role entails managing program activities, including intake tasks, communication with members, and training staff.

The ideal candidate will have a Bachelor’s Degree in a Human Services field, possess strong communication skills, and have at least one year of experience with individuals with intellectual or developmental disabilities. Flexibility and reliable transportation are essential for this position.

Qualifications

• Minimum of one year of experience working directly with persons with intellectual or developmental disability.
• Ability to manage multiple programs and priorities simultaneously.
• Reliable transportation and willingness to travel up to 25%.

Responsibilities

• Complete intake tasks including conducting new member orientations and related paperwork.
• Draft ongoing quarterly and annual reports for services provided.
• Manage communication with members and partners.

Skills

Excellent written communication

Excellent verbal communication

Problem-solving skills

Computer proficiency

Team player

Education

Bachelor’s Degree in Human Services or related discipline

Job description

Community Care Program Coordinator (Case Manager) Admin 2026-05-27T00:01:20+00:00

Part-Time Community Care Program Coordinator (Case Manager)

Pay: Position is $32.00-$35.00/hour depending on education and experience with paid time off, gas stipends, and much more!

This is a temporary, part-time position averaging 25-30 hours per week depending on grant and contract funding and time billed. This position has the possibility of becoming a permanent, part-time position after a successful six months of meeting work performance standards and based on organizational needs and mutual desirability.

The Neighbor Network of Northern Nevada (N4) is seeking a caring and motivated person to join our team as a Community Care Program Coordinator. Do you love your community? Do you enjoy helping others? Are you looking to build a career in social services? N4 is a growing 501(c)3 nonprofit organization with a mission to connect people living in Northern Nevada for inclusive, community-based services, volunteer opportunities, and affordable transportation. We create a “village” of people and organizations through a variety of community activities, including a time exchange, transportation services, and support programs for people with disabilities and older adults. If you are a self-starter looking to work in an environment that encourages innovation and teamwork, this is the job for you!

This Community Care Program Coordinator covers N4’s service area across Northern Nevada and oversees a team of Community Care Partners providing respite and supportive care. Community Care Program Coordinators are charged with program monitoring and information tracking as well as oversight to support N4’s grant reporting and contracts. This position will implement strategies which support state Regional Center requirements and N4’s mission; follow regional center policies and procedures; and align with person centered values and principles for self-determination.

Community Care Program Coordinators are responsible for :

• Completing initial service planning tasks including conducting new member orientations and related paperwork
• Drafting ongoing quarterly and annual reports for services provided in N4’s programs
• Assisting with staff training and oversight
• Engaging in home visits and telephone and email communication with N4 members and partners across Northwestern Nevada
• Scheduling and tracking services
• Obtaining feedback from members and other stakeholders
• Keeping various program data organized and assisting with grant reporting and related fiscal activities
• Assisting the N4 team with the ongoing implementation of new programs
• Filling in support sessions as needed
• Attending special events and activities as assigned
• Travel to rural areas of Nevada as required

Qualifications/Requirements:

• Bachelor’s Degree from an accredited 4-year college or university in a health or human services fieldrequired
• Minimum of one year of experience working directly with people with intellectual disability or other developmental disabilitiesand/orolder adults
• Excellent written and verbal communication skills
• At least 3 years of supervisory experience preferred
• Demonstrate good problem-solving skills and maintain patience with people served
• Ability to adapt to service program changes
• Maintain reliable transportation
• Keyboard and computer skills to utilize word processing, spreadsheets, and databases for communications and record keeping
• Must be reliable and willing to work in-person in the office and community(no remote work/work from home)
• Must be willing to travel as needed through Northern Nevada (up to 25%)
• Must show proof of a COVID vaccination within the last 12 months before start date

This job is ideal for someone who is:

• Dependable — more reliable than spontaneous
• Independent — capable of accomplishing tasks on your own, in a remote environment
• Process-oriented — enjoys providing feedback on new processes to improve services
• Detail-oriented — would rather focus on the details of work than the bigger picture

Job Types: Part-time, Temporary

Pay: $32.00 – $35.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Application Question(s):

• Do you have a bachelor’s degree (or higher) in a health or human services field (required)?
• COVID vaccination requirement (no exceptions). Have you been vaccinated against COVID-19 within the past 12 months and/or are willing to become vaccinated prior to hire?
• Do you have a reliable personal vehicle?

Education:

• Bachelor’s (Required)

Experience:

• post-bachelor’s professional work: 7 years (Required)
• intellectual and developmental disabilities work: 1 year (Preferred)

License/Certification:

• Driver’s license (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Apply Here