Community Care Coordinator

Advocacy Unlimited., Inc.; New London (CT); On-site; USD 24,048 - 34,251; Full time

Benefits offered by this job

Generous PTO package

Paid sick time

401K Available

Company paid Accidental Death & Dismemberment Insurance

Job summary

Sound Community Services, Inc. is hiring a Community Care Coordinator in New London, Connecticut. The role is responsible for providing service delivery to individuals with mental illnesses, including documentation, assessments, and recovery plans. Candidates should have an Associate’s Degree and at least two years of relevant experience. The compensation starts at $21.16 per hour, with additional pay for bilingual candidates. Benefits include generous PTO and a 401K plan.

Qualifications

• Two years of experience providing care management for individuals with behavioral health needs.
• Current Motor Vehicle Driver's license required.
• Must be CPR/First Aid Certified or eligible.

Responsibilities

• Provide service delivery in accordance with DMHAS standards.
• Document assessments and recovery plans thoroughly.
• Facilitate yearly reassessments and develop recovery plans.

Skills

Compassion

Accountability

Respect

Excellent communication

Crisis intervention

Education

Associate’s Degree in Human Services or related field

Tools

Electronic client record

Email

Job description

Sound Community Services, Inc. (SCSI) inspires hope by empowering our diverse community to find healing and growth!

Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting, and supporting individuals with persistent mental illness and substance use disorders.

We work tirelessly to create a culture and environment in which recovery and wellness are possible.

Who You Are

Sound Community Services, Inc. is seeking team members whose mission is to display compassion, accountability, respect and excellence in our communities.

Title: Community Care Coordinator

Department: Community Support

Classification: Non-Exempt; Union

Schedule: Full Time; Monday-Friday, 9:30 AM – 5:30 PM

Essential Functions

• Provides service delivery including contact hours and location of services dictated by DMHAS Fidelity Scale.
• Documentation including functional assessments and updates, recovery plans, and encounter notes are completed thoroughly, in a timely manner, and in line with the DMHAS Fidelity Scale.
• Demonstrates an understanding and appropriate use of Stages of Changes, Motivational Interviewing, Skills Based Interventions. Demonstrates knowledge of mutual support groups available in the community.
• Participates in Team Meetings as assigned, attends meetings prepared to discuss relevant client issues and treatment plan goals. Works collaboratively with the Client Accounts Administrator to support Persons Served for whom SCSI is Representative Payee. Identifies need for reduced level of care ensuring that transition to Recovery Pathways is completed in a timely fashion.
• Facilitates yearly reassessments as necessary.
• Attends mandatory PSRB Acquittee Fundamental Training Program and refresher courses in accordance with DMHAS requirements. Attends all other agency assigned trainings when designated.
• Identifies need to discharge from services in a timely manner ensuring that documentation is completed. Maintains record of client contact and updates information in the electronic client record.
• Develops and reviews recovery plans with Persons Served and assigned team members.
• Provides advocacy and crisis intervention services as indicated by the treatment plan.
• Develops linkages and follow-up programs for other agency-based support services and/or other community resources. Supports families as needed in understanding the impact of mental illness.
• Assures appropriate entitlements are in place and assists PS in completing necessary paperwork to apply or reapply for benefits.

Physical Requirements

• Regularly required to sit, use hands to finger, handle or feel objects, tools, or controls, and climb stairs
• Regularly required to walk, talk and/or hear
• Speaking and hearing ability should be sufficient to communicate effectively by phone or in person at normal volumes
• Vision adequate to read correspondence, computer screen, forms, etc.
• Specific vision abilities required by this position include the ability to adjust focus
• Occasionally required to stand and climb or balance
• Occasionally lift and/or move up to 25 lbs

The physical demands described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Associate’s Degree in Human Services, Social Work, Education, Psychology, or related field, plus a minimum of two (2) years providing care management services to individuals with behavioral health needs. Additional years of experience can be substituted for a degree at management’s discretion. For peer employees, a High School Diploma or GED, with a required completion of the DMHAS Recovery University program and three (3) years providing care management services to individuals with behavioral health needs. Current Motor Vehicle Drivers’ license and automobile available for use during the workday required. Competent use of technology including e-mail, agency intranet and the electronic client record. Demonstrated ability to work with clients in the field teaching skills necessary for community living and supporting recovery. Excellent written and oral communication skills. CPR/First Aid Certified or eligible.

Compensation

$21.16/hour

*And, individuals who are bilingual in Spanish and English (proficiency test required) also earn an additional $0.50/hour!

COMPETITIVEBENEFITS PACKAGE!

Full Time Employees earn:

• Generous PTO package includes:
  • 13 paid federal holidays annually
  • 5 paid personal/floating holidays annually
  • Paid sick time
  • Paid birthday holiday
  • PLUS, up to 20 Vacation days per year!
• Company paid Accidental Death & Dismemberment Insurance
• 401K Available
• Opt-in benefits available: Ancillary Insurances, Pet Insurance, Employee/Spouse/Child Life Insurance, and Long Term Disability

Equal Opportunity Employer Statement

Sound Community Services, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.