Care Coordinator CCBHC

Centerstone; Richmond (IN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision

FSA/Health Savings Accounts

403b retirement plan with companymatch

Paid time off & holidays

AD&D and Life Insurance

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone is seeking a dedicated behavioral health professional to provide person-centered care, update care plans, and coordinate treatment to improve client recovery. You will serve as the primary case holder and ensure documentation is complete for access to services across programs.

You will guide clients and families, communicate with care teams, and support clients in homes, communities, and clinics while using ASAM levels of care and CANS/ANSA tools as part of our CC BCH clinics model.

Qualifications

• Bachelor’s level preferred; experience may be considered in place of education.
• Two years of professional experience with adults or youth in behavioral health or related setting.

Responsibilities

• Provides person-centered assistance and updates care plans to support continuity of care.
• Serves as primary case holder and maintains client charts for access to services.
• Completes documentation timely and supports recovery with structured interventions.
• Interacts with family, community and other systems to coordinate care and resources.
• Explains insurance status and works with the client’s representatives and payees.
• Delivers individual and group interventions in home, community, or office settings.

Skills

Communication

Customer Service

Computer Literacy

Substance Use Knowledge

Education

Bachelor's degree

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Provides person-centered assistance to clients to help ensure appropriate continuum of care. Updates the care plan and monitors the effectiveness of client treatment. Coordinates treatment plan in support of increased self-sufficiency. Primary case holder for the client and is responsible for maintaining the chart to ensure the client has access to services provided by this program. Completes necessary documentation in a timely manner and support clients as part of their clinical team. Teaches, guides, instructs and supports persons with serious mental illness and/or substance use disorders to address barriers in any life domain, associated with their recovery.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Facilitates client’s use of family, social and community resources, acting as an advocate when necessary and maintaining necessary communication with other involved parties.
• Assesses and updates person-centered plan with the client and collaterals and monitors progress of the plan. Ensures client’s clinical record is maintained and up to date at all times. Clinical documentation is accurate, meets organizations standards in composition and content, and is adequate for communication about client’s treatment and progress. Main point of contact for managed care team
• Assists in census management, admissions, and discharges. Communicates with staff and clients to help overall flow of facility.
• Completes authorizations paperwork for clients including ASAMs, Care Plans, CANS/ANSA’s and all documentation/assessments necessary for treatment specific to the program.
• Meets with clients individually to explain insurance status and needs.
• Serves as the liaison between the client and the client’s Representative Payee
• Uses structured, standardized interventions and resources for teaching to assist clients in overcoming barriers to recovery.
• Provides individual and/or group interventions in the home, community or office setting.
• Works within various community systems to collaborate on behalf of, and with, the client. Includes the criminal justice system, the child welfare system, hospital/medical systems, educational, etc.
• Submits reports to referral sources on client’s participation and progress in treatment, where authorized
• Understands how the job functions within the overall Certified Community Behavioral Health Clinics (CCBHC) model.
• Performs all required job duties and responsibilities in accordance with CCBHC Standards.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Excellent customer service skills.
• Basic computer literacy required.
• Understanding of substance use/ co-occurring disorders, ASAM levels of care/ medical necessity and recovery.

QUALIFICATIONS

Education Level

Bachelor’s level preferred, experience equivalency may be considered in place of education requirement.

Years of Experience

Minimum of two years professional experience working directly with adults or youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred

Certification/Licensure

Obtain and maintain CANS/ANSA Certification

Time Type:

Full time

Pay Range:

$19.20–$26.90

Delivering care that changes people’s lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person’s merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.