Community Business Office Manager (Long-Term Care)

Cascadia Senior Living; Silverdale (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Sick time accrual

Life insurance

Employee assistance program

Education assistance

Job summary

Cascadia Senior Living is seeking a Business Office Manager to oversee the community’s administrative functions and ensure smooth operation of the business office. You will handle resident financial data, payroll coordination, HR processes, and vendor relationships.

The role requires an AS degree or equivalent experience, strong organizational and communication skills, and the ability to work a flexible schedule, including weekends and holidays.

Qualifications

• AS degree or equivalent experience.
• Current Food Handlers card.
• Basic bookkeeping course or long term care bookkeeping experience recommended.
• Proficient with basic computer applications.
• Excellent customer service & hospitality skills.
• Ability to work a flexible schedule, including weekends, holidays and overtime.

Responsibilities

• Plan, develop, organize, implement and evaluate business office goals, policies, and procedures.
• Answers phones, greets visitors, and coordinates vendors as necessary.
• Keeps regular office hours.
• Responds to families and staff members with compassion and understanding.
• Accumulates and maintains accurate reports and statistics.
• Inputs resident financial information within the billing system and maintains accurate and complete financial data for each resident.
• Assists with new resident paperwork as needed.
• Responsible for private pay collections.
• Responsible for timely collection of all accounts receivable and follow-up with slow payers.
• Serves as community representative for HR-related programs and processes (onboarding, benefits enrollment, recruitment, licenses & credential tracking).
• Provides payroll communication for new hires and terminations and changes.
• Ensures payroll information is accurate and complete per company guidelines.
• Maintains accurate employee and resident records.
• Orders supplies.
• Codes and verifies goods/services; ensures invoices are approved and remitted to home office.

Skills

Organizational skills

Communication skills

Computer skills

English language

Education

AS degree or equivalent experience

Job description

Cascadia Senior Living is seeking a Business Office Manager to oversee the community’s administrative functions and ensure smooth operation of the business office. You will handle resident financial data, payroll coordination, HR processes, and vendor relationships.

The role requires an AS degree or equivalent experience, strong organizational and communication skills, and the ability to work a flexible schedule, including weekends and holidays.