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Community Business Development Rep

SCAN

Long Beach (CA)

On-site

USD 71,000 - 115,000

Full time

2 days ago
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Job summary

Join SCAN as a Community Business Development Rep, where you will engage with community organizations and lead initiatives to grow membership. This full-time role emphasizes close collaboration with sales teams, requires local travel, and offers an opportunity to make a positive impact on senior healthcare. Candidates should have experience in outside sales, excellent communication skills, and the ability to work in a fast-paced environment.

Benefits

Annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
401(k) Retirement Saving Plan with employer match
Tuition reimbursement

Qualifications

  • 3-5 years’ previous outside sales or Outreach experience within the Medicare community.
  • Bilingual English/Spanish, Chinese, Vietnamese, or Korean preferred.
  • Understanding of health care markets, primarily Medicare and Medicare Advantage.

Responsibilities

  • Engage with centers of influence to obtain referrals.
  • Achieve enrollment goals by transitioning leads to enrollments.
  • Distribute approved marketing materials for community events.

Skills

Communication
Critical thinking
Problem solving
Public speaking
Networking

Education

Associate's / Technical Degree

Job description

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About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000,000 members in California, Arizona, Texas and Nevada. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000,000 members in California, Arizona, Texas and Nevada. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

The role of a Business Development Rep II (aka Community Business Development Rep) emphasizes close collaboration with the Business Development Manager and other Sales Leaders. This position engages with centers of influence to obtain referrals and contributes to membership growth through the development of local area and community-based marketing. The role involves strategic networking in a defined territory and requires some local travel for events. Additionally, the responsibilities of Business Development Rep include implementing top-down initiatives, planning and executing community events, and working closely with the sales team to track lead conversion and ROI for activities. The performance of Community Business Development Rep is measured based on lead and sales goals, adherence to operational processes, and successful collaboration with the sales team.

You Will

  • Works closely with career field representatives and external brokers to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs), and providers, ensuring all efforts are directed towards building membership for SCAN Health Plan.
  • Responsible for achieving monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments.
  • Responsible for following up with reps and brokers for lead data and tracking sales conversions.
  • Meets or exceeds weekly and monthly qualified lead goals.
  • Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations (advertised or non-advertised)
  • Distributes approved marketing and event materials. Works with Corporate Marketing and Compliance Departments in the approval, development, and production of advertising materials and or invitations for events.
  • Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events (as needed in a non-virtual event) in the local community.
  • Provides monthly calendar of their planned activities and ensures that all scheduled events filed. Minimum 20 events per month.
  • Maintains weekly summary of activity and submits report on a weekly basis.
  • Actively engages with provider marketing events, engages with primary care physicians and front offices.
  • Responsible for carrying out events and achieving assigned membership growth targets through direct and indirect marketing activities. Works collaboratively with all sales channels to improve enrollment.
  • Schedules, coordinates, participates in enrollment events, encourages vital partners to participate, and assists where feasible.
  • Schedule new member orientations and present materials (plan benefits and other important information) to new members with a goal of retention and connecting new members to SCAN services.
  • Ensures all events, activities, communication, materials, media, promotions, etc., meet brand and corporate guidelines and CMS rules and regulations.
  • Responsible for obtaining payment approval for community events, communicating and paying vendor.
  • Adhering to the highest level of compliance expectations.
  • Adhering to all sales operations processes.
  • Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods.
  • Actively support the achievement of SCAN’s Vision and Goals.
  • Other duties as assigned.

Your Qualifications

  • Associate's / Technical Degree or equivalent combination, preferred.
    • A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
  • 3-5 years’ previous outside sales or Outreach experience within the Medicare community, required.
  • 3-5 years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material), required.
  • Previous healthcare marketing and grassroots/community outreach experience, preferred.
  • Experience in business/product network development and/ or marketing experience, preferred.
  • Understanding of health care markets, primarily Medicare and Medicare Advantage, preferred.
  • Bilingual English/Spanish or Chinese or Vietnamese or Korean, preferred.
  • Knowledge of HIPAA regulations and privacy laws.
  • Communicate effectively and professionally.
  • Creative solutioning skills.
  • Critical thinking.
  • Decision making.
  • Demonstrated experience working in fast-paced or implementation environment.
  • Must be able to sit and stand for long periods
  • Must be able to lift 30 pounds
  • Must be willing to work some nights and weekends.
  • Strong public speaking skills required
  • Technical Expertise – Basic analytical skills
  • Problem solving – Basic problem solving skills
  • Communication – Good communication and interpersonal skills
  • Travel 50+% of the time in the assigned area- Must have a valid driver’s license, automobile insurance and reliable transportation.

What's in it for you?

  • Base Pay: $71,700.00 to $114,700.00 annually
  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO)
  • 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday
  • Excellent 401(k) Retirement Saving Plan with employer match
  • Robust employee recognition program
  • Tuition reimbursement
  • An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Hospitals and Health Care

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