Community Based Outreach Team (Peer Support)

Community Bridges Inc.; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with employer match

Generous PTO accrual

Wellness programs

Tuition Reimbursement

Job summary

Community Bridges Inc. (CBI) is seeking a Peer Support Specialist for its Crisis Response Team. The Specialist engages individuals experiencing crisis, providing them with the strength and hope needed for their recovery journey. This role is crucial in responding to calls and motivating patients to seek services.

Applicants must have a high school diploma and a minimum of six months of recovery from substance use or mental health issues. CBI offers a comprehensive benefits package including healthcare, 401(k) matching, and tuition reimbursement.

Qualifications

• High school diploma or GED is required.
• Minimum of six months of recovery from substance use and/or mental health disorders is required.
• Peer certification within 90 days of hire is required.

Responsibilities

• Respond to calls dispatched by the Phoenix Fire Alarm Room.
• Engage patients in the field to motivate them to seek services.
• Complete documentation of Crisis Intervention Notes and other required forms.

Skills

Outreach and engagement experience

Substance use recovery knowledge

Education

High school diploma or GED

Job description

Community Based Outreach Team (Peer Support)

Avondale, AZ, USA

Phoenix, AZ, USA

Job Description

Posted Friday, June 5, 2026 at 7:00 AM

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Job Summary

The Community Bridges Inc. (CBI) Crisis Response Team (CRT) Peer Support Specialist (PSS) is an individual who is in recovery from substance use and/or mental health disorders and provides experience, strength, and hope to individuals, their families, and significant others seeking help.

The CRT PSS is responsible for responding to calls dispatched by the Phoenix Fire Alarm Room and/or the CBI Access to Care Line, engaging patients in the field to motivate them to seek and receive services, and ensuring that all documentation of Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms is completed for each patient prior to the end of their scheduled shift.

Skills & Requirements

• High school diploma or GED required.
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• Experience providing outreach and engagement or exposure to behavioral crisis situations preferred but not required.
• Current AZ Driver's License (valid and in good standing).
• Clear 39‑month Motor Vehicle Record.
• Peer certification within 90‑days of hire required.

Benefits

• Medical, Dental, Vision, Disability, Life, Supplemental plans – Hospital Indemnity/Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings.
• 401(k) with employer match – 100% vested upon enrollment.
• Generous PTO accrual.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs.
• Incentives and more.

CBI has been recognized by the Phoenix Business Journal as one of the top ten healthiest mid‑size employers in the Valley for the past four years.