Community-Based Care Kitchen Surveyor (Client Care Surveyor/Multiple Positions)

U.S. Department of Veterans Affairs; Tigard (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Oregon Department of Human Services as a Community-Based Care Kitchen Surveyor, ensuring that seniors and individuals with disabilities receive top-notch services. You'll conduct kitchen inspections, evaluate compliance, and work collaboratively to enhance the well-being of your community. This role requires a blend of critical thinking, teamwork, and a background in health sciences.

Benefits

Cost of Living Adjustments

Annual salary increases

Comprehensive benefits package

Possible Public Service Loan Forgiveness eligibility

Qualifications

• Three years of experience in long-term care dietetics or food management.
• Valid driver’s license.
• Skills in decision making and independent judgment are required.

Responsibilities

• Conduct on-site annual kitchen inspections following state guidelines.
• Review kitchen staff training records and evaluate compliance.
• Write reports of findings using specified computer software.

Skills

Critical Thinking

Conflict Resolution

Teamwork

Technical Writing

Education

Bachelor’s degree in health science, dietetics, and/or food management

Tools

Word processing software

Spreadsheet software

Data entry tools

Job description

Initial Posting Date:

06/11/2025

Application Deadline:

07/06/2025

Agency:

Department of Human Services

Salary Range:

$5,575 - $8,550

Position Type:

Employee

Position Title:

Community-Based Care Kitchen Surveyor (Client Care Surveyor/Multiple Positions)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity Awaits! Join Our Team as a Community-Based Care Kitchen Surveyor (Client Care Surveyor).

The Aging and People with Disabilities (APD) program is hiring multiple Community-Based Care Kitchen Surveyor's (Client Care Surveyor) to join our Community-Based Care (CBC) team in Tigard, Oregon.

Are you interested in supporting Oregon’s older adults and people with disabilities through meaningful, person-centered work? As a CBC Kitchen Surveyor, you will help ensure individuals and their families receive services and supports that promote safety, independence, and well-being, while honoring choice, respecting cultural preferences, and upholding dignity. If you're passionate about making a difference through innovative early interventions and quality care oversight, we invite you to apply today!

Salary Information: Employees who are not yet PERS members (AA) will also get the 6.95% pay increase and start the 6% contribution when they join PERS (AP).

Client Care Surveyor (AA): $5,575 – $8,550

Client Care Surveyor (AP): $5,965 – $9,143

Want to learn more about these positions? Join our Informational Meeting on Wednesday, June 18, 2025, 1:00 – 1:45 PM.

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Summary of Duties

As a Community-Based Care Kitchen Surveyor , you will:

• Conduct on-site annual kitchen inspections according to state protocols, guidelines, and time frames.

• Review previous kitchen inspection reports for compliance history. Observe infection control practices and food preparation according to Oregon Food Sanitation rules.

• Interview Person In Charge, facility administration, and kitchen staff.

• Review kitchen staff training records, policy, and procedures.

• Evaluate kitchens according to OARs, Oregon Food Sanitation, to determine findings of potential non-compliance.

• Write report of findings, using specified computer software program.

Minimum Qualifications

• A valid driver’s license and acceptable driving record are required for this position.

• Three years of experience in areas related to long-term care dietitian and or food service manager, AND a bachelor’s degree in health science, dietetics, and/or food management.

Essential Attributes

We are looking for candidates with:

• Skills, strengths, and job knowledge: Experience related to long-term care dietitian and or food service manager.

• Rules/Regulations: Basic knowledge of Oregon State laws, rules, and Oregon Food Sanitation rules.

• Critical Thinking, investigation, and decision making: Skill in exercising independent judgment and decision-making in the application of laws, rules, policies, or procedures.

• Teamwork, self-awareness, and growth mindset: Demonstrated ability to work successfully both independently and cohesively with a team. Ability to adapt to different team dynamics and accept feedback.

• Conflict Resolution, Emotional Intelligence, and Professionalism. Ability to maintain professionalism under tense or hostile conditions.

• Computer Skills: Experience using a variety of Word processing software, spreadsheet software, email management, data entry, video conferencing, instant messaging, and managing a laptop.

• Technical skills: Solid writing skills using the conventions of report writing and skill in communicating verbally with a variety of medical professionals, care provider management and staff, resident relatives, and personnel or other agencies.

Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Working Conditions

• The majority of your work will be conducted in the office and community.

• Trail service and training will take place in Tigard, Oregon for 9 months.

• Travel frequently, often overnight, to counties throughout Oregon up to two weeks out of the month.

• Work daily within busy and varying long-term care healthcare facility settings.

• Lift and carry up to 20 pounds throughout each day.

• Irregular work schedules and frequent schedule changes.

• You may interact with a wide range of people including some who have experienced trauma and exhibit challenges in controlling their emotions.

• Walking into stressful situations that may require quick decision-making skills to ensure safety of those being serviced and own physical safety. This may also be trauma inducing.

• Your office work location will be Tigard.

• You will be a mandatory reporter of abuse and neglect of children, older adults, and other adults with disabilities.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Crystal Marion

• Phone, 503-752-0398

• Email: [e-mail]