Community Banking Teller — Build Relationships

The Equitable Bank; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly referral bonuses

401(k) with 4% employer match

Paid time off

Life insurance

Medical, dental, vision insurance

Flexible spending account (FSA)

Personal banking benefits

Job summary

The Equitable Bank is seeking a Full-Time Teller in Milwaukee to deliver friendly, accurate service, handle transactions, and support branch growth. The role focuses on identifying customer needs and connecting them with suitable products and services, while maintaining strong relationships and adherence to bank policies.

Ideal candidates enjoy meaningful conversations, demonstrate accuracy in cash handling, and participate in outreach to promote offers and engage the community.

Qualifications

• Strong listening and interpretive skills with the ability to match customer needs to appropriate financial solutions.
• Confidence initiating conversations and building rapport with customers.
• Goal-driven mindset with the ability to work toward monthly referral objectives.

Responsibilities

• Deliver friendly, accurate, and efficient service while building lasting customer relationships.
• Engage with customers to identify financial needs and recommend appropriate products and services.
• Identify referral opportunities that support customers' financial goals and contribute to branch growth objectives.
• Conduct outbound customer outreach to share product updates, promote special offers, and strengthen customer and community relationships.
• Develop and maintain knowledge of bank products and services to confidently explain features and benefits.
• Process deposits, withdrawals, payments and other transactions accurately while providing an exceptional customer experience.
• Follow all bank policies, procedures, and regulatory requirements.
• Collaborate and learn from teams across the bank including customer service, accounting, loan servicing, and other departments.

Skills

Listening skills

Rapport building

Goal oriented

CRM tools experience

Product knowledge

Detail oriented

Education

High school diploma or equivalent

Tools

CRM tools

Job description

The Equitable Bank is seeking a Full-Time Teller in Milwaukee to deliver friendly, accurate service, handle transactions, and support branch growth. The role focuses on identifying customer needs and connecting them with suitable products and services, while maintaining strong relationships and adherence to bank policies.

Ideal candidates enjoy meaningful conversations, demonstrate accuracy in cash handling, and participate in outreach to promote offers and engage the community.