Community Banking Regional Manager

Tompkins Community Bank; Franklinville (PA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Match

Profit Sharing

Paid Time Off

11 Holidays

Tuition Reimbursement

Free Parking throughout Tompkins

Employee Referrals

Job summary

Tompkins Community Bank is seeking a Branch Manager to oversee multiple offices with a focus on lending, deposits, and non-interest income growth for consumer and small business segments. You will coach sales efforts, manage operational risk, and develop long-term profitable relationships with clients.

Leadership experience, a track record in multi-branch environments, and NMLS registration eligibility are essential. Occasional travel may be required; a strong client-service mindset is expected.

Qualifications

• Minimum of seven (7) years’ experience in retail operations and sales management.
• Minimum of three (3) years’ experience in directly related role (such as branch management).
• Two (2) years of leadership experience
• Experience with change management.
• Strong interpersonal relations and communication skills (verbal & written).
• Ability to travel, occasionally overnight.
• NMLS registration required or ability to secure upon hire; credit report review applies.

Responsibilities

• Instill the Company Mission, Vision, and Values within the assigned offices.
• Coordinate efforts to ensure client service expectations are met.
• Lead sales management and revenue generation within the offices.
• Provide leadership and coaching to branch sales teams to maximize performance.
• Direct outreach to clients and prospects to grow relationships and deposits.
• Lead marketing programs and outside client development.
• Ensure sound loan performance for consumer and small business lending.
• Oversee deposit growth, servicing, and profitability.
• Collaborate with Branch Manager and Operations to staff and manage teams.
• Maintain internal controls with emphasis on operational risk.

Skills

Leadership

Sales management

Relationship management

Communication

Strategic planning

Education

Bachelor’s degree preferred

High School Diploma or GED

Tools

MS Office

Job description

Overview

This position is responsible for the overall balanced performance of multiple assigned branches (minimum of 3 locations) with emphasis on lending, deposit acquisition and non-interest income generation for consumer and small business segments. Expected to proactively initiate, develop, and manage long-term, profitable relationships with consumer and small business clients. Deliver quality service in person or by phone such that client needs are met on a consistent, positive basis. Provide general supervision with focus on coaching sales efforts and managing operational risk management of the market or assigned offices.

Responsibilities

• Responsible for instilling the Company Mission, Vision, and Values within the assigned offices.
• Responsible for coordinating efforts to ensure Company client service expectations are delivered.
• Responsible for sales management and revenue generation within the assigned offices.
• Provide quality leadership, encouragement, and guidance to all assigned personnel, while ensuring that clients receive superior client service quality.
• Make proactive daily contact with clients and prospects to identify additional client financial needs, initiate client relationships, and attract and retain new client households.
• Initiate, direct, and participate in outside retail and small business client development and in-house marketing programs.
• Responsible for consumer and small business loan performance within the assigned offices pertaining to growth, profitability, and quality.
• Responsible for the balanced growth, servicing, and profitability of the Company’s deposit products.
• Responsible for providing leadership and coaching to all members of the branch sales teams to ensure maximum performance and attainment of personal goals and improvement plans.
• Work closely with the Branch Manager and/or Branch Operations Officer in assigned branches for optimal staffing of the branch teams to include hiring, goal setting, performance reviews and ratings, salary reviews, promotional transfers, terminations, training, etc.
• Responsible for ensuring internal controls are maintained with a proper emphasis on operational risks.
• Proactively market non-credit services (e.g. Insurance, Wealth Management).
• Proactively lead, manage and actively participate in consultations with the Teller Supervisor/Assistant Branch Manager/Branch Operations Officer, in personnel related duties to team members.
• Responsible for driving scorecard performance in home office.
• All other duties as assigned.

Qualifications

• A High School Diploma or GED.
• Higher education preferred.
• Minimum of seven (7) years’ experience in retail operations and sales management.
• Minimum of three (3) years’ experience in directly related role (such as branch management).
• Two (2) years of leadership experience
• Preferred experience in specialized banking functions (e.g. sales, audit, training, etc.).
• Previous management experience required.
• Experience with change management.
• Strong interpersonal relations and communication skills (verbal & written).
• Strong interpersonal, sales and relationship management skills.
• Strong written, verbal and communication skills.
• Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
• Ability to work independently and in team environment
• Demonstrate ability to provide leadership and to handle multiple priorities under time constraints.
• Ability to appropriately plan and organize; administer and prioritize; monitor and evaluate the workflow of projects and activities.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel, occasionally overnight.
• Position will require active Nationwide Mortgage Licensing System and Registry (NMLS) registration, or the ability to secure registration upon hire, and is contingent upon successful completion of a credit report review as part of the process.

Benefits

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

EEO Statement

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

Pay Range

USD $0.00 - USD $0.00 /Hr.