Community Banker: Personal Finance & Client Care

First Interstate Properties, Ltd.; Gillette (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Child care assistance

Exercise reimbursement

Community involvement

Job summary

First Interstate Bank in Gillette, WY seeks an Associate Community Banker to deliver personalized client service and identify solutions based on conversations with clients and prospects.

You will maintain client relationships consistent with our Service Commitments and our vision and values, handling a variety of transactions, helping customers open accounts, and referring opportunities across banking lines while supporting community initiatives.

Qualifications

• Demonstrates attention to detail and confidentiality.
• Uses tact and diplomacy when interacting with clients and coworkers.
• Proficient with PCs, MS Office, and 10-key skills.
• Knowledge of CRM systems and digital platforms.
• Able to read/write simple correspondence and present information.
• Strong verbal and written communication, and numeracy.
• Shows initiative and reliability in a team setting.

Responsibilities

• Delivers personalized client service in person and by phone, answering questions and offering solutions.
• Opens and maintains checking, savings, CDs, IRAs, and other products.
• Performs teller duties including deposits, withdrawals, and currency handling.
• Engages in conversations about consumer loan requests when appropriate.
• Identifies referral opportunities to Home Loans, Treasury Solutions, Merchant Services, and Wealth Mgmt.
• Builds client relationships through proactive outreach and follow-up.
• Completes work accurately with minimal errors.

Skills

Attention to detail

Diplomacy

MS Office skills

10-key skills

CRM systems

Digital platforms

Communication skills

Numeracy

Education

High School Diploma or GED

Banking experience

Tools

Microsoft Office

Job description

First Interstate Bank in Gillette, WY seeks an Associate Community Banker to deliver personalized client service and identify solutions based on conversations with clients and prospects.

You will maintain client relationships consistent with our Service Commitments and our vision and values, handling a variety of transactions, helping customers open accounts, and referring opportunities across banking lines while supporting community initiatives.