Community Associate: Heavy-Duty Cleaning Coordinator

NYC Department of Social Services; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

NYC Department of Social Services is seeking a Community Associate to function as a Heavy-Duty Cleaning Services Coordinator/Liaison in Queens. The role involves coordinating community-based cleanings, outreach, and liaising with HDC vendors and APS staff to ensure residents receive safe, timely services.

The position focuses on coordinating with caseworkers, managing schedules, and maintaining records to support vulnerable clients remaining in the community rather than institutional settings.

Qualifications

• High school graduation or equivalent with three years of related community work experience.
• Education/experience combination equivalent to above.

Responsibilities

• Perform community-based field work during heavy-duty cleanings to mitigate hoarding, clutter, and hazards.
• Conduct outreach meetings with APS clients, community-based organizations, and government agencies.
• Coordinate HDC service plans with primary caseworkers and schedule vendor staff.
• Act as liaison between APS, community-based organizations, and HDC vendors to coordinate services.
• Schedule cleanings and maintain records; respond to information requests from stakeholders.

Skills

Community outreach

Coordination

Liaison/communication

Scheduling

Education

High school diploma or equivalent

Three years of related experience

Job description

NYC Department of Social Services is seeking a Community Associate to function as a Heavy-Duty Cleaning Services Coordinator/Liaison in Queens. The role involves coordinating community-based cleanings, outreach, and liaising with HDC vendors and APS staff to ensure residents receive safe, timely services.

The position focuses on coordinating with caseworkers, managing schedules, and maintaining records to support vulnerable clients remaining in the community rather than institutional settings.