Community Associate

Regus Management Group, LLC; Orlando, Coral Gables (FL, FL); On-site; USD 36,000 - 40,000; Full time

Job summary

Join a leading workspace provider as a Community Associate in Orlando. You'll support customers by managing their administrative needs and fostering a vibrant community. Enjoy a flexible work-life balance, competitive pay, and opportunities for growth.

Benefits

Generous paid time off

401K program with company match

Affordable health care options

Quarterly bonus

Business casual attire

Qualifications

• 1+ years of customer service experience.

Responsibilities

• Assist customers with WiFi, packages, and meeting room setups.
• Organize networking events and promote the community.

Skills

Customer Service

Communication

Job description

Community Associate

201 South Biscayne Blvd
28th Floor
33131 Miami
Florida, United States of America

The world of work is changing... short commutes, flexibility, and convenience are the minimum standards employees want in their work environment!

At IWG, we are leading the way by building the world's largest workspace network across over 120 countries, enabling our customers to work from wherever and however they choose.

Join us to help bring more freedom to people and businesses, expand our network, enjoy a great work-life balance, and grow your career with competitive benefits.

The opportunity

As a Community Associate, you will work closely with new and existing customers across various industries to create and maintain a community within your center, managing administrative and support needs so your customers can focus on their businesses.

A typical day at IWG

You arrive before opening to prepare the center. Throughout the day, you assist customers with WiFi, packages, directions, setting up meeting rooms, and other requests, ensuring services are properly charged. You take breaks, sort mail, and handle multiple customer requests. You also plan and organize networking events, promote the community, and ensure the center is tidy at day's end.

About you

We're looking for someone who can manage multiple tasks while providing excellent customer service. You should be:

• A good communicator, able to build relationships and empathize (ideally 1+ years of customer service experience)

What we offer

In addition to a competitive compensation package, you'll enjoy:

• Work-life balance with no standard nights or weekends
• Generous paid time off (sick and vacation)
• 11 paid holidays per year
• 401K program with company match
• Affordable health care options
• Quarterly bonus and hourly rate of $17.51
• Inspiring work environment and career development opportunities
• Business casual attire and a professional community