Community Associate

Cherokee Federal; New York (NY); On-site; USD 27,321 - 38,913; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Cherokee Federal is seeking a Community Associate to deliver trauma-informed social services at sanctuary hotels throughout New York City. This full-time role requires working with vulnerable populations, making referrals, and coordinating with city agencies. Candidates should have relevant experience, strong communication skills, and a bachelor's degree in social work or a similar field.

The estimated starting salary is $24.04/hour, with comprehensive benefits including medical and 401K options.

Qualifications

• Bachelor’s degree or relevant social services experience with vulnerable populations.
• Two years of working experience with those who have experienced trauma.
• Solid understanding of trauma and experience delivering trauma-informed services.

Responsibilities

• Conduct culturally sensitive registration and intake.
• Make referrals to community-based programs.
• Coordinate with various city agencies for client support.
• Manage documentation like client rosters and assessments.

Skills

Excellent verbal and written communication skills

Ability to learn quickly and problem solve

Strong organizational skills

Fluent in English and Spanish

Crisis intervention experience

Education

Bachelor's degree in social work or human services

Two years of relevant experience in social services

Job description

With Direction and guidance from the Social Service Director, community associates will deliver on-site trauma-informed social services at city sanctuary hotels throughout New York City. Working cooperatively with hotel operation and security staff, community associates will welcome and engage migrant and asylum-seeking single adults, families with children, or adult families (without children) as they enter the sanctuary hotel and navigate New York City. Community Associates will conduct culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations.

Estimated Starting Salary Range for Community Associate: $24.04/hour

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Community Associate Responsibilities

• Culturally sensitive registration, intake, roster tracking, and assessment
• Referrals to community-based programs and organizations
• Coordination with interpretation and translation services
• Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed
• Referrals to ESL instruction
• Referrals for childcare
• Coordination with the Mayor’s Office of Immigration Affairs (MOIS)
• Referrals to immigration legal services
• Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals.
• Performs other job-related duties as assigned

Community Associate Qualifications

• Bachelor’s degree or relevant social services experience with people who are vulnerable and have experienced significant trauma. Preferred bachelor’s degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma
• Excellent verbal and written communication skills
• Ability to learn quickly and problem solve
• Strong organizational skills
• Ability to work independently and as part of a team
• Basic understanding of immigration laws and procedures
• Fluent in English and Spanish (written and spoken) preferred
• Solid understanding of trauma and experience delivering trauma-informed services
• Crisis intervention experience
• Knowledge of immigration laws and regulations
• Understanding of child development and child welfare
• Past applicable job experience may include, but is not limited to: Community Coordinator, Shift Lead, or Community Engagement Manager.
• Must pass pre-employment qualifications of Cherokee Federal

Job Info

• Job Identification 42625
• Job Category Community and Social Service
• Job Schedule Full time
• Location Manhattan, NY, United States (On-site)

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our affirmative action and equal opportunity employer statement, and accommodation request.