Community Associate

Regus; Eau Claire (WI); On-site; Full time

Job summary

A leading company in workspace solutions is seeking a Community Associate in Eau Claire, Wisconsin. This role involves managing customer relationships, providing administrative support, and fostering community engagement. Enjoy a competitive hourly rate, flexible work-life balance, and opportunities for career development.

Benefits

Paid time off

401K with company match

Health care options

Training and career development opportunities

Business casual attire

Qualifications

• 1+ years of customer service experience required.
• Ability to manage multiple tasks while providing excellent service.

Responsibilities

• Assist customers with requests and manage services.
• Support event planning and community engagement activities.

Skills

Customer Service

Communication

Problem Solving

IT Skills

Tools

MS Office

Job description

Join to apply for the Community Associate role at Regus

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3402 Oakwood Mall Dr
2nd Floor
54701 Eau Claire
Wisconsin, United States of America

The world of work is changing… short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll enjoy a great work-life balance and competitive benefits, while growing your career path.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across various industries, creating and maintaining your own community within your center. You will handle administrative and support needs for your customers to enable them to focus on their businesses.

A typical day at IWG

You arrive before the center opens to prepare and ensure everything is in order. Throughout the day, you assist customers with various requests, manage services and invoicing, and support event planning and community engagement activities.

About You

We’re looking for someone who can manage multiple tasks while providing excellent customer service. You should be:

• A good communicator, able to build relationships and empathize (ideally 1+ years of customer service experience)
• Proactive in problem-solving
• Positive, enthusiastic, adaptable
• Confident using MS Office and basic IT equipment
• Legally eligible to work in the country you are applying within and at least 18 years old

What We Offer

Along with a competitive package, enjoy:

• Work-life balance (no nights/weekends)
• Paid time off (sick and vacation)
• 11 paid holidays per year
• 401K with company match
• Health care options
• Hourly rate of $17.97 and quarterly bonus
• Inspiring work environment
• Training and career development opportunities
• Business casual attire

All qualified applicants will receive consideration without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, or national origin.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Facilities Services