Community Associate

Nebraska Angels; Des Moines (IA); Hybrid; USD 18,000 - 29,000; Part time

Job summary

Elevator seeks a Community & Operations Coordinator in Omaha for a part-time role (~20–30 hours/week, Monday–Friday afternoons). You’ll greet members, manage mail/packages, and keep the space welcoming, clean, and functional.

This hands-on position requires physical activity and a proactive, hospitality-first mindset. Responsibilities include front-desk support, daily stocking, mailroom organization, and assisting with building operations and vendor coordination.

Qualifications

• 1+ years of experience in hospitality, retail, customer service, front-desk operations, or warehouse logistics.
• Customer-focused approach and ability to make spaces welcoming.
• Strong attention to detail and reliability.
• Independent work capability during shifts.

Responsibilities

• Hospitality & Presentation: maintain cleanliness and readiness of common areas, stock coffee stations, and assist members at front desk.
• Mail & Logistics Support: manage mail intake, organize mailroom, and assist with outgoing mail and deliveries.
• Facility Operations: assist with opening/closing, light maintenance, and coordinate with on-site vendors.

Skills

Hospitality

Customer service

Front-desk operations

Warehouse logistics

Reliability

Tools

Slack

Spreadsheets

Workplace management software

Job description

Community Associate | Part-Time @ Elevator

Location: Des Moines

Reports to: Property Manager

Type: Part-Time (approx. 20-30 hours/week, Monday - Friday Afternoons preferred)

Compensation: $13.00/hr - $21/hr (commensurate with experience and transferable skills)

About Elevator

Elevator provides flexible warehouse, office, and flex space, along with logistics support and a strong community for growing small businesses. We work with entrepreneurs who need room to scale, value flexibility, and want to build alongside other people doing meaningful work.

Our mission is simple: elevate small businesses and communities. Over the past year, Elevator has experienced rapid growth, expanded into new markets, and doubled our employee headcount. We are still early in our growth, with a proven model and a clear opportunity to scale significantly over the next five years.

We operate with a commitment to world-class hospitality, kindness and generosity, disciplined excellence, always growing, and being focused on results. Joining Elevator means taking on real responsibility, working closely with strong teammates, and helping shape how we support small businesses as we continue to grow.

About the Role

The Community & Operations Coordinator is the heartbeat of Elevator's daily operations in Omaha. Your main focus is to ensure our space is always welcoming, exceptionally clean, and highly functional for our members.

This is a hands-on, active role. You will be the friendly face greeting people, the logistics hero managing mail and packages, and the curator of a tidy, professional environment. If you love hospitality, organized spaces, and helping local businesses thrive behind the scenes, this is the perfect role for you.

Not a fit if: You want a behind-the-desk admin role, prefer a predictable routine without physical activity, or would rather wait for someone else to wipe down a counter or stock the coffee.

Key Responsibilities

Hospitality & Presentation

• Own Space Cleanliness: Ensure the communal areas, kitchen, conference rooms, and flex spaces are spotless, organized, and "tour-ready" at all times.
• Daily Stocking: Keep the coffee stations, printing hubs, kitchen, and restrooms fully stocked with supplies. Log inventory and request reorders before items run low.
• Member Support: Act as a warm, welcoming presence at the front desk. Greet guests, answer basic member questions, and assist the Property Manager with building a strong local community.

Mail & Logistics Support

• Package Management: Receive, sort, and log incoming mail and packages (including small parcels and freight deliveries) for our members.
• Notification & Organization: Maintain an organized mailroom system and deliver packages to units and offices.
• Outgoing Logistics: Assist members with coordinating outgoing mail and pickups when necessary.

Facility Operations

• Open/Close Procedures: Assist with opening and/or closing the facility, making coffee, dishes, stocking and ensuring the building is secure, and common areas are ready for the day.
• Facility Monitoring & Upkeep: Perform light maintenance and quick-fix tasks (e.g., swapping lightbulbs, minor repairs) to keep the space looking pristine, and safely lift/move up to 50 lbs when handling heavy member packages, freight, or building supplies.
• Vendor Escort: Welcome and assist local maintenance vendors (cleaning crews, HVAC tech, pest control) when they are working on-site.

Ideal Candidate Profile

• 1+ years of experience in hospitality, retail, customer service, front-desk operations, or warehouse logistics.
• A natural "hospitality-first" mindset - you genuinely enjoy helping people and making a space feel welcoming.
• A hands-on doer with high attention to detail. You notice when a picture frame is crooked or the coffee is running low.
• Reliable, punctual, and comfortable working independently during your shift.
• Tech-comfortable: Able to learn workplace management software, communication apps (like Slack), and basic spreadsheets.

What You'll Be Measured On

Facility Readiness: Overall cleanliness, organization, and visual appeal of the common spaces.

Logistics Accuracy: Timely, accurate sorting and notification of mail and packages.

Member Satisfaction: Friendliness and responsiveness to member requests and daily needs.

Stock Management: Keeping community supplies seamlessly stocked without shortages.

Why Join Elevator?

Direct impact on the success of small businesses and the Omaha entrepreneurial ecosystem.

A fun, supportive, and energetic community environment.

Hands-on experience in modern co-warehousing operations and hospitality.

Join a culture-driven organization that values you as an individual.

A Belief in Better

Every vibrant city needs a thriving entrepreneurial class. At Elevator, we believe in doing well while doing good. Elevating small business owners positively impacts the surrounding community, increases revenue to neighboring businesses, and creates long-term economic impact.