Community Assistant – Landmark, MI (Student Living)

Greystar; Ann Arbor (MI); On-site; USD 35,000 - 55,000; Part time

Job summary

Join a forward-thinking company where you will support a dynamic team of leasing professionals in enhancing community living. This role involves performing essential administrative tasks, assisting in sales and leasing activities, and ensuring resident satisfaction through engaging community events. With a focus on achieving occupancy and retention goals, you will play a vital part in creating a welcoming environment for residents. If you are passionate about customer service and thrive in a fast-paced setting, this opportunity is perfect for you to grow and make a difference.

Benefits

401(k) with Company Match

Employee Assistance Program

Paid Sick Time

Qualifications

• Strong customer service skills to address resident concerns.
• Experience in administrative tasks related to leasing and marketing.

Responsibilities

• Assist leasing professionals in achieving occupancy and retention goals.
• Perform administrative tasks for the leasing office and handle resident calls.
• Conduct property tours and assist with lease preparation.

Skills

Customer Service

Administrative Tasks

Sales Techniques

Marketing Outreach

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Work with and support the team of leasing professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB DESCRIPTION

• Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out process for residents.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
• Assists with coordinating resident functions, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits each semester as part of the Student Living customer service program, and distribute notices such as flyers, newsletters, resident surveys, and late notices.
• Acts as an after-hours liaison between residents and property management.
• Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions :Inaddition to the base salary, this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.

• Onsite Property Positions :Inaddition to the base salary, this role may be eligible to participatein weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members*:

• 401(k) with Company Match (eligibility required)

• Employee Assistance Program

• Paid sick time

*For Union and Prevailing Wage roles, compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.