Community Assistant- Clubhouse (Student Living)

Greystar Worldwide, LLC; Louisville (KY); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading real estate company seeks a dedicated team member to support property management by handling leasing, marketing, and customer service tasks. This role involves administrative duties, conducting property tours, and coordinating resident events to enhance satisfaction. Flexibility in scheduling is required, with potential for bonuses based on performance.

Benefits

401(k) with match

Employee assistance

Paid sick time

Qualifications

• Experience in administrative tasks related to leasing and customer service.
• Ability to conduct virtual tours and respond to inquiries.

Responsibilities

• Perform administrative tasks for the leasing office.
• Assist with sales and leasing activities to meet revenue goals.
• Coordinate resident events and conduct marketing outreach.

Skills

Customer Service

Sales

Marketing

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services across sectors including institutional-quality rental housing, logistics, and life sciences. Headquartered in Charleston, South Carolina, Greystar manages and operates over $320 billion of real estate in 250 markets worldwide, with offices throughout North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing more than 1 million units/beds globally, and has a robust institutional investment management platform with over $79 billion of assets under management, including more than $36 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate business. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role supports the property management team in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB RESPONSIBILITIES

1. Perform administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and collateral materials.
2. Assist with sales and leasing activities to meet revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting prospects, conducting property tours, and showing apartments.
3. Help prepare lease paperwork and organize resident lease files.
4. Support move-in and move-out processes, understanding these are mandatory work dates, with prior approval needed for time off.
5. Answer calls and set appointments for property tours.
6. Conduct campus marketing outreach to generate awareness and traffic.
7. Coordinate resident events and programs to enhance satisfaction.
8. Schedule and conduct resident visits, distribute notices, flyers, newsletters, and surveys.
9. Act as an after-hours liaison, responding to emergencies and resident concerns promptly.

PHYSICAL DEMANDS

• Stand, walk, sit, bend, reach, carry objects, and crawl in confined areas.
• Work indoors and outdoors in all weather conditions.
• Push, pull, lift, and maneuver weights up to 25 pounds independently and 50 pounds with assistance.
• Travel may be required to assist other properties or attend meetings.
• Work a flexible schedule, including evenings, weekends, and holidays.

ADDITIONAL COMPENSATION AND BENEFITS

Compensation varies based on experience, location, and business needs. The role may include bonuses based on individual and company performance. Benefits for part-time team members include 401(k) with match, employee assistance, and paid sick time. Benefits may differ for union or prevailing wage roles due to agreements. Greystar considers applicants with arrest and conviction records.