Community Assistant - Accolade Auburn (Student Living)

Greystar; Auburn (AL); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Greystar's Accolade Auburn community in Auburn, AL seeks a part-time Community Assistant to support leasing, marketing and resident services. You will handle administrative tasks, respond to inquiries, coordinate tours, and assist with move-ins and move-outs.

This role requires strong communication, organization, and a flexible schedule including evenings and weekends. You will work with the on-site team to help achieve occupancy goals and deliver excellent resident experiences.

Qualifications

• Experience in leasing or property management preferred.
• Strong communication and organization skills.
• Able to work flexible schedule including evenings/weekends.

Responsibilities

• Performs administrative tasks for leasing office, including filing resident files and organizing rent payments.
• Assists with sales and leasing activities: virtual tours, inquiries, tours, and showing apartments.
• Assists with lease preparation and move-in/move-out processes and associated documentation.
• Answers calls and schedules prospects for tours; coordinates resident events and distributions of notices.
• Acts as after-hours liaison and responds to emergencies within required time frames.

Skills

Customer service

Leasing

Administrative

Tools

MS Office

Job description

## Community Assistant - Accolade Auburn (Student Living)Apply: Accolade Auburn, Auburn, AL: Part time: Posted Today: R0201729**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.**JOB DESCRIPTION SUMMARY**This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.**JOB DESCRIPTION**• Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials. • Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments. • Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files. • Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance. • Answers incoming calls and sets appointments for prospects to tour the property. • Performs on-campus marketing outreach to generate Community awareness and qualified traffic. • Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals. • Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices. • Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however, the schedule is determined at the site level. • Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).# # Physical Demands:* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.* Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.