Community Assistant

College Housing Northwest; Portland (OR); On-site; USD 10,000 - 60,000; Part time

Job summary

College Housing Northwest seeks a Community Assistant to support student services and enhance the living experience for residents. This role involves providing customer service and facilitating community engagement through various events. Applicants should ideally reside in the Goose Hollow community and possess strong interpersonal skills.

Benefits

Monthly rental concession

Monthly cell phone stipend

Free on-site parking (if available)

Paid sick leave

Paid holidays

Paid Community Involvement

Retirement Plan option

Qualifications

• Experience in customer service preferred, but not required.
• Experience in residence life or housing preferred, but not required.
• Proven experience utilizing teamwork abilities and professional skills.

Responsibilities

• Participate in after-hours on-call rotations.
• Respond to after-hours calls and emergencies.
• Coordinate and facilitate monthly community events.

Skills

Customer Service

Teamwork

Critical Thinking

Project Management

Job description

As a not-for-profit organization, we provide convenient, affordable housing for post-secondary students in Portland. At College Housing Northwest, we strive to create dynamic living and learning environments that help students achieve their goals – whether that means academic brilliance or personal growth. If being a part of a thriving, diverse, human-centered working environment sounds like just what you have been looking for, we want to talk to you!

Community Assistant Overview

As a Community Assistant, a major aspect of this role is supporting our package and service offices for residents as well as providing after-hours oversight and response. This role supports the student services function of the organization by providing opportunities for community engagement, intentional programming, satisfaction, and the well-being of the building.

Hours : 10-29 hours per week, depending on the team schedule

Location : We are filling 2 openings at our Goose Hollow community

Community Assistant duties include :

1. Work with the Community Assistant team to participate in after-hours on-call rotations
2. Serve as an on-site responder for after-hours calls and emergencies
3. Assist with basic maintenance requests after hours
4. Submit accurate and timely documentation for after-hours calls, incidents, and other building concerns
5. Coordinate and facilitate monthly community events
6. Provide the highest level of customer service to residents and customers at all times
7. Collaborate with site staff and resident council to address community needs
8. Bring a Can-Do! attitude to the workplace and champion CHNW’s values

What we are hoping to see from you :

• Must live in CHNW's Goose Hollow community
• Experience in Customer Service is preferred, but not required
• Experience in residence life, housing, and/or property management is preferred, but not required
• Experience in leadership, team support, and/or supervision is preferred, but not required
• Proven experience utilizing critical thinking, people skills, professional skills, teamwork abilities, project management, and organizational skills

Community Assistant benefits :

• Monthly rental concession
• Monthly cell phone stipend
• Free on-site parking (if available)
• Paid sick leave
• Paid holidays
• Paid Community Involvement
• Retirement Plan option

College Housing Northwest is proud to be committed to hiring a diverse and inclusive workforce that drives innovation and opens access to various perspectives, ideas, and backgrounds. As part of our commitment to diversity and inclusion, we provide equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, age, protected veteran or disabled status, genetic background, or any characteristic protected by law.