Community Assistant

GMH Associates; Marietta (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

GMH Communities in Marietta, GA is seeking a Community/Leasing Assistant for a part-time role. The position assists leasing managers, handles resident inquiries, tours, leases, and after-hours on-call rotation to support property operations.

Responsibilities include communicating with residents, processing leases, and coordinating resident activities with a focus on exceptional customer service and Fair Housing compliance.

Qualifications

• Outgoing, kind and generous personality.
• Active knowledge of online social media and social presence avenues.
• Strong organizational and administrative abilities with excellent communication and people skills.

Responsibilities

• Maintain positive resident relations through outstanding service.
• Process leases and accompanying paperwork.
• Answer phones and emails and log packages.
• Tour prospective residents and generate lease documents.
• Coordinate resident activities and leasing events.
• Assist with move-in, turn processes, and after-hours on-call rotation.
• Ensure compliance with Fair Housing laws.

Skills

Outgoing personality

Strong communication

Social media savvy

Organizational skills

People skills

Job description

Community Assistant

032010 - SOVA - Leasing Regular Part-Time Marietta, GA, US

2 days ago Requisition ID: 2016

GMH Communities,Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant’s primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position.

Responsibilities:

• Maintain positive resident relations through outstanding service


• Participate in the daily operations of the property


• Process leases and accompanying paperwork


• Displaying high levels of service through email responses, social media outreach and phone communications


• Assist with leasing events and activities


• Participate in resident retention events and activities


• Actively participate in the GMHgo initiative


• Participate in after-hours on-call rotation


• Thorough knowledge of office applications and company policies

Characteristics and Qualifications:

• Outgoing, kind and generous personality, & an enthusiasm for service


• Active knowledge of online Social Media and social presence avenues


• Strong organizational and administrative abilities as well as, excellent communication and people skills


• A passion to serve residents, parents, vendors, and colleagues

Visit our new website https://www.gmhcommunities.com/

GMH Communities is an Equal Opportunity Employer