Community Ambassador PT (3959)

B.HOM Student Living; Ames (IA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive compensation

401(k) with company match

Leadership development opportunities

Job summary

B.HOM Student Living in Ames, IA, is searching for a Community Ambassador to enhance resident engagement and provide leasing support. The role involves planning programs, assisting with leasing, and providing operational support.

Ideal candidates are students with strong communication skills who can balance multiple responsibilities. Join us for a hands-on experience that builds transferable skills in an inclusive community environment.

Qualifications

• Must be enrolled as a student and meet academic requirements.
• Must be able to live on-site in assigned staff housing.
• Must be available for training before the academic year.

Responsibilities

• Plan and execute social and developmental programs for residents.
• Assist with leasing efforts including tours and follow-ups.
• Cover scheduled office shifts including evenings and weekends.

Skills

Strong communication and interpersonal skills

Ability to manage multiple responsibilities and stay organized

Positive attitude and strong customer service mindset

Proficiency in Microsoft Office and social media platforms

Confidentiality and professionalism

Education

Minimum 12 undergraduate credit hours or 6 graduate hours

Minimum 2.5 cumulative GPA

Job description

Job Details

Job Location: The Madison - Ames, IA 50014

Position Type: Part Time (20-29 hours per week)

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day - including weekends and oncall

Job Category: Customer Service

Location: Property - Onsite

Status: Part-Time, Hourly

Reports To: General Manager

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.

We live our core values every day:

• People-First Service
• Accountability
• Empowerment
• Grit & Perseverance
• Diversity, Inclusion & Belonging

Position Summary

The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.

What You’ll Do

Resident Engagement & Programming

• Plan and execute social and developmental programs to enhance the resident experience
• Build relationships with residents through one-on-one interactions and community involvement
• Support a positive, inclusive, and engaging community environment
• Serve as a resource for residents regarding community services and local resources

Leasing & Marketing Support

• Assist with leasing efforts including tours, follow-ups, and housing events
• Participate in outreach marketing activities such as housing fairs and campus events
• Promote the community through social engagement and peer networking

Office & Operational Support

• Cover scheduled office shifts, including evenings and weekends
• Support daily office functions including customer service and administrative tasks
• Assist with move-in and move-out processes

On-Call & Community Support

• Participate in rotating on-call responsibilities
• Respond to lockouts, noise complaints, and resident concerns
• Assist in handling emergency situations as needed

Leadership & Representation

• Serve as a role model and ambassador for the B.HOM brand
• Promote a positive and professional image within the community
• Support conflict resolution and community standards

Additional Responsibilities

• Perform other duties as assigned to support community success

What We’re Looking For

Required Skills & Qualifications

• Strong communication and interpersonal skills
• Ability to manage multiple responsibilities and stay organized
• Positive attitude and strong customer service mindset
• Ability to maintain confidentiality and professionalismli>
• Proficiency in Microsoft Office and social media platforms
• Must be enrolled as a student and meet academic requirements:
  • Minimum 12 undergraduate credit hours (or 6 graduate hours)
  • Minimum 2.5 cumulative GPA (must be maintained)
• Must be able to live on-site in assigned staff housing
• Must be available to move in prior to the start of the academic year for training

Work Schedule

• Approximately 20 hours per week
• Includes office hours, events, marketing activities, and on-call responsibilities
• Evenings, weekends, and on-call shifts required

Physical Requirements

• Ability to move throughout the property and attend events
• Frequent use of computer and office equipment
• Ability to communicate effectively in person, phone, and written formats
• Occasionally lift up to 30 lbs.

Why Join B.HOM?

• Competitive compensation and/or housing benefits (where applicable)
• Valuable leadership and professional development experience
• Opportunity to build transferable skills in marketing, sales, and operations
• 401(k) with company match
• Sick and safe time
• A people-first culture focused on development and success

EOE Employer

B.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.