Community Ambassador PT (4446)

B.HOM Student Living; Gainesville (FL); On-site; USD 15,911 - 22,661; Part time

Job summary

B.HOM Student Living in Gainesville, Florida, seeks a part-time Community Ambassador to foster community engagement among residents. The role requires strong communication and organizational skills and involves supporting resident satisfaction.

Candidates should have completed 12 undergraduate hours with a GPA of at least 2.5 and need to be proficient in MS Office. Flexibility for evening and weekend shifts is needed.

Qualifications

• Must have a state leasing license or ability to obtain it.
• Excellent verbal and written communication skills.
• Proficient in MS Office applications.

Responsibilities

• Serve as a liaison between residents and management.
• Develop community enrichment programs.
• Handle marketing and leasing efforts.

Skills

Verbal and written communication skills

MS Office proficiency

Organizational skills

Problem-solving

Education

12 undergraduate hours completed

Job description

Job Details: Job Location: On20 - Gainesville, FL 32607. Position Type: Part Time (20-29 hours per week). Education Level: High School. Salary Range: $14.00 - $14.00 Hourly. Travel Percentage: Up to 25%. Job Shift: Day - Including weekends. Job Category: Admin - Clerical. JOB TITLE: Community Ambassador.

Position Summary

The Community Ambassador serves as a liaison between current residents and the management team and establishes relationships with prospective residents and the community. The Community Ambassador is responsible for creating and maintaining a vibrant community atmosphere and increasing resident satisfaction and retention within the community. This will be accomplished through programming (initiating social and developmental activities), one-on-one contact, proactive problem-solving, and overall focus of the well-being of our residents. In addition to creating a community setting, Community Ambassadors serve as role models for residents, both as students and residents. They exhibit strong commitment to the service needs of the internal and external customer and represent the company in a professional and courteous manner.

Essential Job Functions

• Participate in developing and implementing community enrichment programs, area meetings, and events that support B.Hom Student Living’s living-learning environment. These include social as well as developmental programs coordinated with other staff members to achieve community goals.
• Participate in the marketing and leasing efforts to meet weekly and monthly leasing goals.
• Cover rotating office shifts during posted day and business hours, including nights and weekends. Duties include giving tours, leasing responsibilities, phone contacts, customer service and general office work.
• Cover rotating (on-call) Community Ambassador on duty shifts, after-hours and on weekends. Duties include touring the property, handling lockouts, responding to noise complaints, and responding to emergency situations.
• Serve as a resource for residents regarding the services offered by B.Hom Student Living, the surrounding community, and the local colleges and universities, as well as other community issues, conflict resolution, and crisis management.
• Interact with potential residents by giving tours, discussing the benefits of living at the property, distributing marketing materials and attending housing fairs.
• Serve as a role model and represent B.Hom Student Living in a positive manner.
• Assist the General Manager and residents during all move-in and move-out periods.
• Other duties as assigned.

Minimum Qualifications / Skills

• Must have a state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law if required by law.
• Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use).
• Excellent verbal and written communication skills with the ability to present thoughts and ideas clearly.
• Strong ability to plan and organize multiple tasks effectively.
• Ability to maintain a high level of confidentiality.
• Must have completed a minimum of 12 undergraduate hours upon start date, with a cumulative GPA of at least 2.5.
• Must be enrolled in a minimum of 12 undergraduate hours or 6 graduate hours during the academic year (not including summers).
• Must be able to reside in an assigned staff apartment.
• Must move on-site no later than one month prior to fall semester move-in day to participate in fall training and preparation of building opening.

Work Schedule: 9am-6pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs. Community Ambassadors must commit an average of 20 hours per week to office hours, off-site marketing and promotional activities, on-call duty shifts, programming, and regular resident interaction.

Physical Requirements / Environment

The role generally operates in a professional office environment but may also occasionally operate in an outdoor environment. Employees must remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, and may occasionally lift up to 30 pounds. The ability to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

All B.HOM employees are expected to conduct themselves in a professional manner at all times, perform the tasks delegated by supervisors, and observe and support the company’s policies and procedures.

B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.