Community Ambassador PT

B.HOM Student Living; Columbia (SC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Housing benefit

401(k) with company match

Sick time

Job summary

B.HOM Student Living invites energetic student leaders to join our team as Community Ambassadors at our on-site staff housing. You will help create a vibrant resident community through engagement activities, leasing support, and campus outreach.

The role emphasizes programs, tours, and events, with evening and weekend shifts. Join a people-first team and enhance your leadership and customer service skills while supporting a welcoming living environment.

Qualifications

• Must be enrolled as a student and meet academic requirements.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and social media platforms.

Responsibilities

• Plan and execute social and developmental programs to enhance the resident experience.
• Build relationships with residents through one-on-one interactions and community involvement.
• Assist with leasing efforts including tours, follow-ups, and housing events.
• Cover scheduled office shifts, including evenings and weekends.
• Participate in on-call responsibilities and respond to issues and resident concerns.
• Support a positive, inclusive community environment.

Skills

Communication

Customer Service

Microsoft Office

Social media

Organization

Education

Enrolled as a student

Job description

Location: Property - OnsiteStatus: Part-Time, HourlyReports To: General ManagerWho We AreAt B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.We live our core values every day:People-First ServiceAccountabilityEmpowermentGrit & PerseveranceDiversity, Inclusion & BelongingPosition SummaryThe Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.What You’ll DoResident Engagement & ProgrammingPlan and execute social and developmental programs to enhance the resident experienceBuild relationships with residents through one-on-one interactions and community involvementSupport a positive, inclusive, and engaging community environmentServe as a resource for residents regarding community services and local resourcesLeasing & Marketing SupportAssist with leasing efforts including tours, follow-ups, and housing eventsParticipate in outreach marketing activities such as housing fairs and campus eventsPromote the community through social engagement and peer networkingOffice & Operational SupportCover scheduled office shifts, including evenings and weekendsSupport daily office functions including customer service and administrative tasksAssist with move-in and move-out processesOn-Call & Community SupportParticipate in rotating on-call responsibilitiesRespond to lockouts, noise complaints, and resident concernsAssist in handling emergency situations as neededLeadership & RepresentationServe as a role model and ambassador for the B.HOM brandPromote a positive and professional image within the communitySupport conflict resolution and community standardsAdditional ResponsibilitiesPerform other duties as assigned to support community successWhat We’re Looking ForRequired Skills & QualificationsStrong communication and interpersonal skillsAbility to manage multiple responsibilities and stay organizedPositive attitude and strong customer service mindsetAbility to maintain confidentiality and professionalismProficiency in Microsoft Office and social media platformsMust be enrolled as a student and meet academic requirements:Minimum 12 undergraduate credit hours (or 6 graduate hours)Minimum 2.5 cumulative GPA (must be maintained)Must be able to live on-site in assigned staff housingMust be available to move in prior to the start of the academic year for trainingWork ScheduleApproximately 20 hours per weekIncludes office hours, events, marketing activities, and on-call responsibilitiesEvenings, weekends, and on-call shifts requiredPhysical RequirementsAbility to move throughout the property and attend eventsFrequent use of computer and office equipmentAbility to communicate effectively in person, phone, and written formatsOccasionally lift up to 30 lbs.Why Join B.HOM?Competitive compensation and/or housing benefits (where applicable)Valuable leadership and professional development experienceOpportunity to build transferable skills in marketing, sales, and operations401(k) with company matcSick and safe timeA people-first culture focused on development and successB.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.