Community Ambassador Coordinator - (Administrative Analyst I) - County Admin., Human Rights & Equity

Howard-County; Ellicott City (MD); On-site; USD 63,000 - 71,000; Full time

Job summary

Howard County Government seeks a Community Ambassador Coordinator to build a curriculum, identify outreach opportunities, and coordinate across offices. The role supports the Office of Human Rights & Equity by engaging diverse community groups and ensuring cross-department collaboration.

The coordinator will manage the Ambassador roster, plan monthly events, and align branding with budget planning while partnering with departments to enhance county programs.

Qualifications

• Experience providing oversight and coordination to volunteers with high public interaction.
• Experience identifying training opportunities and leading outreach efforts.
• Experience developing training curricula and presenting these trainings.
• Experience leading activities related to advertising and branding.
• Experience participating in expenditure and budget monitoring.

Responsibilities

• Identify outreach opportunities to engage underrepresented groups in the County.
• Manage the Ambassador roster and coordinate monthly Community Ambassador Program events.
• Evaluate branding/marketing opportunities and advise on budget needs.
• Collaborate with County Departments to deploy ambassadors across programs.

Skills

Outreach experience

Public engagement

Curriculum development

Training delivery

Branding & marketing

Budget monitoring

Cross-department collaboration

Education

Bachelor's degree

Job description

Howard County:

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government:

Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2026, Howard County Government received a record-breaking 113 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards of any county in the State of Maryland which received a collective 165 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.

What are we looking for?

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

What you'll like most about working at Howard County Government:

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY:

The Community Ambassador Coordinator will work with all Howard County offices and departments to build a curriculum, identify outreach opportunities, and ensure departmental cross-coordination. The position will support the community relations mission of the Office of Human Rights & Equity (OHRE) by participating in outreach initiatives, events, and programming to facilitate engagement with diverse community groups. Additionally, the Coordinator will work directly with staff who oversee Commissions and Boards housed in OHRE who were explicitly established to increase engagement in underrepresented groups as well as ensure that there is a diversity, equity and inclusion approach espoused in the program.

STARTING SALARY HIRING RANGE:

• $30.31 - $34.20/Hourly
• $63,034 - $71,144/Annually

*This is the anticipated starting salary range for this position. Please note that the final salary will be determined by the Office of Human Resources, commensurate with experience and aligned to ensure internal equity with similarly situated roles.*

CLASS DESCRIPTION:

Performs professional level administrative work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work includes carrying out administrative and technical tasks related to administrative support, public information, and purchasing.

*This is a Classified position, meaning that it is a part of the Howard County Classified Service upon completion of a probationary period of at least six (6) months*

Outreach and Recruitment:

• Identify opportunities to implement outreach to the community, with a focus on underrepresented groups and geographic areas of the County to increase Ambassador recruitment and heighten engagement with County programs and services.
• Manage all outreach engagements which promote the Community Ambassador Program, volunteering opportunities, and professional development for Ambassador team.
• Identify priority County programs that require outreach, and priority events and activities to deploy Ambassadors.
• Identify key underrepresented community groups, including but not limited to the senior population, youth, national/racial/ethnic groups, religious and/or faith communities, sexual and gender diverse groups, etc., and implement culturally informed outreach strategies to engage these groups, collaborating with Howard County Departments/Offices to determine these strategies as appropriate.

Oversight and Coordination:

• Manage the Ambassador roster, maintain consistent communication with all members of the Ambassador Program, and track activities and trainings for performance metrics.
• Coordinate monthly Community Ambassador Program events, including logistics, marketing, material development and distribution, etc.
• Evaluate branding and marketing opportunities and will recommend opportunities and needs to the Chief of Staff so that a budget is devised and implemented as well as orders made.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities. Bachelor's degree and one (1) year of experience or the equivalent combination of education or experience.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience providing oversight and coordination to lower-level employees or volunteers in roles with a high degree of interaction with the public, specifically with an emphasis on providing education and outreach to underserved populations and those who support them.
• Experience identifying both ongoing and new training opportunities for lower-level employees or volunteers in these roles and integrating and leading other outreach efforts.
• Experience developing training curricula and presenting these training curricula in written and oral form.
• Experience leading activities associated with advertising and branding.
• Experience participating in activities associated with expenditure and budgetary monitoring.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; and use hands to touch, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY:

LANGUAGE SKILLS: Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to regularly use independent judgment, analysis, evaluation, creativity, and consultation to carry out instructions presented in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situation.