Community Aide (Part-Time)

Brigham Young University; Provo (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee assistance program

Access to the library

Free on-campus parking

Free UTA pass

Discounts at BYU Store

Job summary

Brigham Young University (BYU) seeks a Community Aide to support Student Family Housing. You will help foster a safe, welcoming residential community, assist residents after hours with lockouts, and perform assigned operational duties in campus housing.

This role emphasizes independent work, adherence to housing policies, and on‑call availability, including overnight, weekend, and holiday shifts. Prior housing or customer service experience is helpful, and a valid US driver's license is required.

Qualifications

• Must be eligible to live in BYU Student Family Housing.
• Ability to work independently and responsibly.
• Availability for occasional overnight, weekend, and holiday on‑call shifts.
• Legally eligible to drive in the United States.

Responsibilities

• Foster a cohesive and welcoming community among residents.
• Be available to residents to answer questions and provide guidance.
• Meet new residents, explain housing policies, and distribute mail keys.
• Serve as a positive example of BYU standards and Student Family Housing guidelines.
• Conduct weekly walkthroughs of assigned areas and check common areas for compliance.
• Work with residents using an educational approach to resolve concerns.
• Attend required trainings and staff meetings; assist with housing events and community communication.
• Post notices, flyers, and maintain bulletin boards; coordinate area clean‑ups and seasonal snow removal.
• Assist Student Family Housing management with administrative and operational tasks.
• Respond to after‑hours calls during on‑call shifts; verify residents identities and issue temporary keys.
• Drive housing vehicles when required between housing areas and report incidents to management.

Job description

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University’s Mission: “To assist individuals in their quest for perfection and eternal life.”

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter‑day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter‑day Saints. All employees are required to abide by the university’s Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter‑day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Job Title: Community Aide

Job Summary

• The Community Aide supports Student Family Housing management by fostering a safe and welcoming residential community, providing after-hours lockout assistance, and completing assigned operational and community-related duties. This role serves as a resource to residents while assisting management in maintaining housing standards and services.

What you’ll do in this role:

Community Support & Resident Engagement

• Work to build a cohesive and welcoming community among residents
• Be available to residents to answer questions and provide guidance
• Meet new residents, explain housing policies, and distribute mail keys
• Serve as a positive example of BYU standards and Student Family Housing guidelines

Policy Compliance & Inspections

• Conduct weekly walkthroughs of assigned areas
• Check stairwells, balconies, landings and common areas for compliance
• Work with residents using an educational approach to resolve concerns
• Perform winter semester wellness and safety inspections of apartments

Event Support, Communication, & Area Coordination

• Attend required trainings and staff meetings
• Assist with housing events, activities, and community communication
• Post notices, flyers, and maintain bulletin boards as needed
• Coordinate area clean‑ups and seasonal snow removal efforts

Administrative & Office Support

• Assist Student Family Housing management with assigned administrative and operational tasks
• Support office operations during peak periods, staff absences, or special projects
• Perform other housing-related duties as assigned by management

After‑Hours Lockout & On‑Call Assistance

• Respond to after‑hours calls during assigned on‑call shifts
• Verify residents identity using housing systems
• Meet residents at designated locations and issue temporary keys
• Log key usage and report activity for next‑day office follow up

Safety, Security, & Independent Decision‑Making

• Perform duties independently during overnight, weekend, and holiday hours
• Follow all housing safety, access, and confidentiality policies
• Drive housing vehicles when required between housing areas
• Report incidents and concerns to housing management

What qualifies you for this role:

Minimum education/experience required:

• No formal education is required
• Must be eligible to live in BYU Student Family Housing
• Ability to work independently and responsibly
• Availability for occasional overnight, weekend, and holiday on‑call shifts
• Legally eligible to drive in the United States

Preferred:

• Prior housing, community leadership, or customer service experience
• Familiarity with BYU policies and residential housing environments

What we offer in return:

This position comes with fantastic benefits, including:

• Employee assistance program, available to the employee and all members of their household

• Access to the library

• Free on‑campus parking

• Free UTA pass

• Discounts at the BYU Store and for many events at BYU

Pay Level: 46

Typical Starting Pay: Depends on Experience