Community Account Manager

Mississippi Blood Services; Mississippi; On-site; USD 42,000 - 54,000; Full time

Job summary

Mississippi Blood Services is seeking a motivated professional to support donor recruitment and mobile collection operations across Mississippi. You will develop donor groups, schedule mobile visits, and maintain accurate records while delivering education and materials to groups.

The role emphasizes building relationships, managing multiple tasks in a fast-paced environment, and contributing to overall donor collections. A valid driver's license and strong communication skills are essential.

Qualifications

• Bachelor's degree or 1–2 years related experience.
• Ability to multitask in a fast-paced environment.
• Strong public speaking, time management, and customer relations.
• Valid Mississippi driver's license with an excellent driving record.
• Understanding of donor recruitment and blood center operations.

Responsibilities

• Achieve unit goals in assigned territory; sales activities generate a major portion of collections.
• Develop donor groups and mobile visits in the territory and identify new opportunities.
• Maintain accurate records and manage donor-protection correspondence.
• Educate donor groups and deliver material packets to chairpersons.
• Attend department meetings, trainings, and company-wide sessions.
• Build productive relationships with existing groups and promote mobile collection events.

Skills

Public speaking

Time management

Customer relations

Sales techniques

Organizational skills

Education

Bachelor's degree

Job description

At Mississippi Blood Services, we know for a fact that we make a difference in people's lives every day. We've been working to serve the needs of patients in Mississippi hospitals since 1979. We are committed to providing excellent benefits, a great working environment and just being an all-around great place to work. We're looking for an individual with flexible skills who can provide support in the following areas to help meet our mission:

DUTIES

• Consistently achieve unit goals in assigned territory. Sales activities from this position generate nearly 70% of total collections for MBS.
• Sales are achieved by developing and maintaining strong productive relationships with existing groups and by continuously identifying new groups, specials and promotional opportunities within the assigned territory.
• Continuously achieve acceptable level of performance in the areas of Unit Accuracy and Registration Accuracy, which helps ensure efficient use of MBS's mobile collection resources.
• Continuously achieve acceptable level of performance in units collected per drive and number of drives booked per month
• Continuously achieve an acceptable level of booking in accordance with Donor Resource's 12-Week process
• Commit company resources to mobile operations in an efficient, cost effective manner
• Develop donor groups and organize all mobile visits in assigned geographical territory
• Generate mobile prep sheets, change sheets, and material order forms for each mobile visit
• Manage all aspects of the mobile from initial contact to follow-up with contact person, including education of donor groups and delivery of material packets to chairperson
• Maintain accurate physical records of each mobile visit and each donor group
• Manage correspondence concerning donor protection for groups
• Attend department staff meetings, training sessions, and other company wide meetings

QUALIFICATIONS

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to work at a faster than average pace to manage multiple tasks simultaneously
• Sense of urgency, initiative, and drive to get things done correctly
• Effective public speaking skills
• Excellent organization and time management skills
• Valid Mississippi driver's license with an excellent driving record
• Reliable vehicle and personal automobile liability insurance coverage
• The ability to occasionally lift and/or move up to 25lbs
• A thorough understanding of blood center operations
• Ability to apply sales and marketing techniques as they relate to donor recruitment
• Excellent teamwork and customer relations skills
• High level of integrity and strong work ethic
• Ability to work cooperatively with and through other people to complete tasks

It's a great time to join us in our life saving mission - you'll be glad you did!