Communications Strategist

TruStone Financial Credit Union; Burnsville (MN); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Paid time off – 22 days/year

401(k) with employer match

Profit sharing eligibility

Disability insurance

Life insurance

Education assistance up to $5,250/year

Career development programs

Job summary

TruStone Financial Credit Union seeks a seasoned communications leader to oversee enterprise internal and external communications, strengthening employee engagement, member trust, and brand reputation.

This role owns internal communications, PR, executive messaging, and brand governance, partnering with senior leaders to translate complex strategies into clear, compelling messages for employees and stakeholders.

Qualifications

• Bachelor's degree required in a related field.
• 5+ years of progressive experience in communications, PR, corporate comms, or marketing communications.
• Experience supporting executive leadership teams and board communications preferred.

Responsibilities

• Lead TruStone Financial's internal and external communications strategy.
• Own internal communications, public relations, executive communications, and brand governance.
• Collaborate with Executive Leadership, HR, Retail Banking, Digital Experience, Product, Compliance and others to translate strategies into clear messages.
• Translate complex business strategies into engaging messages for employees, members, and stakeholders.
• Serve as a strong communicator, storyteller, and project leader to engage audiences.

Skills

Communication

Storytelling

Project leadership

Copywriting & Editing

Education

Bachelor's degree in Communications/PR/Marketing/Journalism/Business

Job description

WHAT YOU'LL DO:

With the oversight of the SVP/Director of Channel Marketing, leads TruStone Financial's enterprise internal and external communications strategy to strengthen employee engagement, member trust, brand reputation and organizational alignment. Serves as the central owner of internal communications, public relations, executive communications, corporate storytelling, brand and content governance, and key enterprise events, such as the annual meeting, all-employee meetings and other strategic engagements. Partners closely with Executive Leadership, Human Resources, Retail Banking, Digital Experience, Product, Community Impact, Compliance, Marketing and other key stakeholders to translate complex business strategies into clear, compelling messages for employees, members, community stakeholders and board audiences. The ideal candidate is a strong communicator, storyteller, and project leader who can translate complex business strategies into clear, compelling messages that engage employees, members, community stakeholders and board members.

WHAT YOU'LL BRING:

Availability to work 40 hours per week Monday through Friday between the hours of 8:00am - 5:00pm with additional hours as needed at our Plymouth or Burnsville Administrative Office locations; exempt. In addition:

• Bachelor's degree, preferably in Communications, Public Relations, Marketing, Journalism, Business, or related field.
• 5+ years of progressive experience in communications, public relations, corporate communications, or marketing communications.
• Experience supporting executive leadership teams and board communications preferred.
• Experience planning and managing large-scale corporate events and employee meetings.
• Financial services or regulated industry experience preferred.
• Proficiency in Associated Press style and strong copywriting, editing, presentation and storytelling skills.
• Experience managing communication strategies during organizational change initiatives.
• Strong project leadership, communications and stakeholder management skills.
• Ability to communicate complex information in a clear, concise, and professional manner to a wide variety of audiences.
• Demonstrated ability to prioritize and manage multiple projects simultaneously, maintain organization, and adapt effectively to shifting priorities and deadlines.
• Maintains awareness of enterprise compliance requirements, including Bank Secrecy Act (BSA/AML) obligations, and follows internal policies and escalation protocols as applicable.
• Ability to pass pre-employment drug testing and background checks.
• Regular and reliable attendance.

WHO WE ARE:

TruStone Financial is a member-owned credit union offering comprehensive, straightforward, and competitive financial solutions designed to support our members' financial health. Established in 1939 by a group of teachers, TruStone Financial has grown into Minnesota's second-largest credit union. With over 550 dedicated employees, we serve more than 200,000 members across 24 branches in Minnesota and Wisconsin. Our vision is to deliver exceptional financial experiences, and to achieve this, we need exceptional people! Join our expanding team and help us fulfill our mission to engage, educate, and inspire members toward lifelong financial well-being.

WHAT WE OFFER:

The salary range for this position is $73,500.00 to $91,500.00 per year. In addition, we offer:

• Competitive pay and incentive programs for all positions.
• Health insurance with the ability to choose which plan option is best for you - a Traditional Health Plan or Health Savings Plan.
• Affordable dental and vision insurance coverage.
• Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees - and, the longer your tenure, the more PTO you'll have to enjoy.
• 10+ paid holidays each year.
• Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
• 401(k) with 50% employer match on the first 6% you contribute - plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
• Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
• Employer-paid Short Term and Long Term Disability benefits.
• Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
• Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
• Career development opportunities - including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
• Special employee discounts when you join TruStone Financial as a credit union member.
• Employee activities, events, discounts, and many other great benefits and perks!

TruStone Financial Credit Union is an Aff…