Communications Specialist 4 (Business Systems Communications Lead)

Edgewater Technical Associates, LLC; Los Alamos (NM); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Edgewater Technical Associates, LLC seeks a Communications Specialist 4 (Business Systems Communications Lead) in Los Alamos, NM, hybrid with Santa Fe and/or Los Alamos offices, to support the Los Alamos National Laboratory.

The role oversees strategic and tactical communications for an organizational change management initiative around replacing the legacy ERP with SAP S/4HANA, unifying processes and data, and enabling data-driven operations.

Qualifications

• Bachelor’s degree in English, journalism, communications, or a physical, life, or social science and a minimum of twelve (12) years of relevant experience; or an equivalent combination of education and experience directly related to the occupation.
• Thorough knowledge of English grammar and punctuation, and extensive experience in editing and writing.
• Advanced proficiency using Microsoft Word and have a baseline understanding of generative AI tools, prompt engineering, evaluating AI-generated content for accuracy and quality, and applying AI responsibly within organizational policies.

Responsibilities

• Lead communications planning across multiple workstreams and execute and deploy implementation strategies, helping teams anticipate communication needs and engage employees Lab-wide throughout the transition.
• Collaborate with critical internal partner organizations and external stakeholders throughout the project’s implementation.
• Coordinate the efforts of Lab multi-media staff, contribute to content development for internal audiences—including employees, managers, and other stakeholders—across a variety of channels, and maintain communication protocols across the program team.
• Help maintain consistent messaging and manage key communications vehicles, ensuring employees receive clear, timely information about upcoming changes, how staff may be affected, and how they will be supported and prepared for the transition to the new system.

Skills

Editing and writing

Project management

Multichannel campaigns

Executive communication

English grammar

AI awareness

Leadership collaboration

Education

Bachelor’s degree in English, journalism, communications, or related field

Tools

Microsoft Word

AI tools familiarity

Job description

Edgewater Technical Associates is seeking qualified candidates for a Communications Specialist 4 (Business Systems Communications Lead) opportunity in Los Alamos, NM to support the Los Alamos National Laboratory.

Work Location

Hybrid (Santa Fe and/or Los Alamos offices)

Organization/Group

CEA-TEC

Schedule

9/80 A schedule

The Business Systems Communications Lead will oversee and develop strategic and tactical communications for an important organizational change management component of the Lab’s effort to replace its legacy ERP business system with a modern enterprise platform. This transformation will improve workflows and unify processes and data under SAP S/4HANA, including integrating customized applications across organizations, and support more efficient, data-driven operations.

Key Responsibilities

• Lead communications planning across multiple workstreams and execute and deploy implementation strategies, helping teams anticipate communication needs and engage employees Lab-wide throughout the transition.
• Collaborate with critical internal partner organizations and external stakeholders throughout the project’s implementation.
• Coordinate the efforts of Lab multi-media staff, contribute to content development for internal audiences—including employees, managers, and other stakeholders—across a variety of channels, and maintain communication protocols across the program team. Functional team members and organizational business communications will look to you for collaboration and support.
• Help maintain consistent messaging and manage key communications vehicles, ensuring employees receive clear, timely information about upcoming changes, how staff may be affected, and how they will be supported and prepared for the transition to the new system.

Required Qualifications

• Bachelor’s degree in English, journalism, communications, or a physical, life, or social science and a minimum of twelve (12) years of relevant experience; or an equivalent combination of education and experience directly related to the occupation.
• Some experience leading and coordinating cross-functional teams with diverse skillsets and organizational backgrounds to support key business objectives is helpful.
• Thorough knowledge of English grammar and punctuation, and extensive experience in editing and writing.
• Advanced proficiency using Microsoft Word and have a baseline understanding of generative AI tools, prompt engineering, evaluating AI-generated content for accuracy and quality, and applying AI responsibly within organizational policies.
• Strong communication skills and project-management experience with large, enterprise-wide initiatives.
• Excellent writer and editor with sound judgment and the ability to work as a trusted partner to leadership.
• Proficient in assessing challenges and creating and executing multi-channel communication campaigns that achieve specific, measurable goals.
• Experience working with executive-level leaders on a wide variety of projects and products.
• Understand how to capture an executive’s “voice” and be able to create successful communication materials — such as quotes or correspondence — without significant oversight.

Desired Qualifications

• Experience working in a national laboratory or other large government organization.
• Experience with procedures and other process/policy documents related to facility operations.
• Ability to recognize and coordinate responses to potential third-party relationships that may be affected by the project.
• Understand, and have some experience in, organizational change management principles and how to craft communications (including newsletters) that support employee adoption and engagement.
• Preference will be given to candidates who have previously worked on a multi-functional, large-scale business transformation project, particularly one involving SAP S/4HANA.

Other Job Requirements

• United States Citizenship
• Must be able to obtain and maintain DOE “Q” Security Clearance.

Edgewater will not submit your resume without first having detailed discussions with you and obtaining your permission to do so. We look forward to hearing from you!

WORKING WITH EDGEWATER TECHNICAL ASSOCIATES

Founded in 2003, Edgewater Technical Associates, LLC (Edgewater) is a New Mexico-based small business headquartered in Los Alamos, NM, with five (5) regional offices across the United States to locally support our growing presence at project sites. Edgewater has a proven track record and is a trusted provider of fixed-price construction projects, engineering, and technical services for the Department of Energy (DOE), Department of Defense (DOD), National Nuclear Regulatory Commission (NRC), Canadian Commercial Nuclear Industry, and private sector commercial contractors involved in nuclear, high-hazard, or complex operations. Edgewater’s experience and guidance ensure that our customers perform hazardous operations, comply with regulatory requirements, and maintain the highest quality and safety standards.

Edgewater is committed to recruiting and maintaining a staff of highly skilled professionals to support our customers. In keeping with this objective, we offer highly competitive salaries and employee benefit packages structured to best suit your needs. We offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre- and post-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1.

EQUAL OPPORTUNITY EMPLOYER

Edgewater is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, protected veterans, or individuals with disabilities in accordance with EO 14173.