Communications Specialist

VIVA USA Inc; Phoenix (AZ); Hybrid; USD 60,000 - 75,000; Full time

Job summary

VIVA USA Inc. is seeking a Communications Specialist to execute creative, standardized communication efforts across the client organization. You will manage daily digital channels, draft press releases, coordinate media relations, and publish consistent content that builds public trust.

The role involves supporting internal communications, applying brand guidelines, and collaborating with teams to share updates and stories. Hybrid schedule applies with onsite and remote days.

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field.
• 2 years of professional experience in communications, public relations, content creation, or digital media management; government/public sector experience preferred.

Responsibilities

• External Communications & Content Creation: draft, edit, and publish high-quality copy for client publications, newsletters, press releases, reports, and digital media.
• Maintain and update official website and digital platforms for timeliness and accuracy.
• Manage daily social media activities, content scheduling, engagement, and post creation to build brand trust.
• Assist in organizing and distributing public information, educational materials, and client announcements.
• Assist with planning and coordinating Cyber Summit and other client events, including on-site media support.

Skills

Copywriting

Editing

Social media management

CMS

Email marketing

Visual design

Education

Bachelor's degree in Communications, Public Relations, Journalism, Marketing

Tools

Canva

Adobe Creative Suite

Job description

3 days onsite and 2 days remote could vary

Position Summary

The Communications Specialist supports organizational communication goals by executing creative, standardized, and high-impact communication efforts across the client. This role plays a key hands‑on part in implementing both internal and external communication strategies. The Communications Specialist manages daily digital channels, drafts media or press releases, coordinates media relations, and builds public trust by publishing consistent, accurate, and informative content.

Key Responsibilities

1. External Communications & Content Creation
   • Draft, edit, and publish high-quality copy forclientpublications, newsletters, press.releases, reports, and digital media under leadership direction.
   • Maintain and update theclient’s official website and digital platforms to ensure information is timely, accurate, and accessible.
   • Manage daily social media activities, including content scheduling, monitoring community engagement, and creating visual/written posts that build brand trust.
   • Assist in organizing and distributing public information, educational materials, andclientannouncements.
   • Assist with the planning, promotion, and operational coordination of the annual Cyber Summit and otherclientevents, including development, event communications, and on‑site media support.
2. Internal Communications & Standardization
   • Support the implementation of internal communication strategies to keep staff informed, aligned, and engaged across department initiatives.
   • Help establish and apply brand guidelines, communication templates, and editorial standards to maintain consistency agency-wide.
   • Collaborate with internal teams to gather updates, stories, and key information for internal communications.
3. Media Relations & Coordination
   • Serve as an operational point of contact for routine media inquiries, public information requests, and press list maintenance.
   • Draft background briefings, media advisories, and press kits under the guidance of leadership.
   • Monitor media coverage, track press mentions, and prepare analytics summaries on campaign reach and public engagement.
4. Program Support
   • Produce targeted communications content that highlights coordination programs,clientmilestones, and inter‑agency efforts.
   • Assist theclientDirector and teams with special projects, briefing materials, and presentation decks.

Qualifications & Key Requirements

Education: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (or equivalent practical experience).

Experience: 2 years of professional experience in communications, public relations, content creation, or digital media management (public sector or governmentclientexperience preferred).

Skills:

• Exceptional written and verbal communication skills with strong copywriting and editing abilities.
• Proficiency in managing social media management tools, Content Management Systems, and email marketing platforms.
• Proficiency in visual design tools (e.g., Canva, Adobe Creative Suite) and multimedia creation is a plus.
• Strong organizational skills with the ability to manage multiple deadlines simultaneously while ensuring a high level of attention to detail.
• Familiarity with public affairs or government media relations is highly desirable

Required Skills

• Experience managing or maintaining social media accounts or posts.
• Written/verbal communication skills including editing or copywriting.
• Experience in visual design tools (like Canva or Adobe Creative Suite).

Preferred Skills

• Experience Journalism and press releases

Notes Hybrid Schedule 3 days onsite and 2 days remote could vary

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status