Communications Specialist

Westlyn; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Westlyn in Los Angeles is seeking a Communications Specialist to support a growing portfolio of clients across consumer services, retail, telecommunications and hospitality. This full-time role offers hands-on experience in client communications, campaign support and cross-team coordination.

You’ll maintain regular client contact, prepare clear written communications, review materials, and help keep projects on schedule while developing your skills in campaigns and reporting.

Qualifications

• Experience in communications, marketing, public relations or client services is preferred. We're also interested in candidates who have developed relevant skills in other professional environments.
• Familiarity with Microsoft Office, reporting tools and basic campaign management processes would be useful.

Responsibilities

• Client Communications: Maintain regular contact with clients and provide campaign updates; Prepare clear, professional written communications; Help ensure client messaging remains accurate and consistent.
• Campaign Support: Coordinate communication plans for upcoming campaigns; Review promotional materials and customer-facing information; Gather feedback and assist with campaign reporting.
• Team Coordination: Work with internal teams to keep projects on schedule; Organise communication records and supporting documents; Identify communication issues and recommend practical improvements.

Skills

Written communication

Verbal communication

Organization

Priority management

Campaign management knowledge

Tools

Microsoft Office

Reporting tools

Job description

Good communication is an important part of how we work with our clients. From keeping messaging consistent to building stronger customer relationships, our team helps businesses communicate clearly and professionally.

We're hiring a Communications Specialist to support a growing portfolio of clients across consumer services, retail, telecommunications and hospitality.

We're interested in someone who can bring ideas to the table, communicate with confidence and take ownership of their work. This is a full-time position for someone looking to build on their experience in communications, marketing or client relations.

The Communications Specialist will be involved in several areas of our client operations:

Client Communications

• Maintain regular contact with clients and provide campaign updates
• Prepare clear, professional written communications
• Help ensure client messaging remains accurate and consistent

Campaign Support

• Coordinate communication plans for upcoming campaigns
• Review promotional materials and customer-facing information
• Gather feedback and assist with campaign reporting

Team Coordination

• Work with internal teams to keep projects on schedule
• Organise communication records and supporting documents
• Identify communication issues and recommend practical improvements

The Background We're Looking For

You’ll need strong written and verbal communication skills, good organisation and the ability to manage several priorities.

• Experience in communications, marketing, public relations or client services is preferred. We're also interested in candidates who have developed relevant skills in other professional environments.
• Familiarity with Microsoft Office, reporting tools and basic campaign management processes would be useful.
• Working Arrangements & Development

You’ll be based with our Los Angeles team throughout the working week, collaborating directly with colleagues and supporting ongoing client projects.

The position offers practical experience across different campaigns, regular interaction with clients and opportunities to develop further within communications and campaign management.

Applications

We're reviewing applications for our Communications Specialist position in Los Angeles and will contact shortlisted candidates to arrange the next stage.