Communications Specialist

Forsyth County Public Library; Cumming (GA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Annual Leave (16 days)

Sick Leave (13 days)

Holidays (11 days)

Retirement: Teachers Retirement System

Life Insurance

Disability Insurance

Health Insurance (Optional)

Dental (Optional)

Vision (Optional)

Legal

Flexible Spending Accounts

Job summary

Georgia Public Library Service is seeking a Communications Specialist to support marketing for system-wide programming, digital media, and promotions. This full-time role provides general support for Library Board activities and communications initiatives.

The position involves on-site work with duties including social media management, content creation, and promotional design using Canva, plus data collection for reports. Expect weekday hours, with occasional board meetings in the evenings.

Qualifications

• Strong marketing and business writing skills.
• Excellent customer service, interpersonal, and verbal communication skills.
• Ability to handle confidential, sensitive situations in a tactful, professional manner.

Responsibilities

• Supports Communications Manager, Programming Manager, and Public Services staff in executing the library system’s communications operations.
• Supports the library’s social media presence, including on-camera content creation, editorial planning, and patron engagement.
• Creates, updates, and distributes documents, spreadsheets, and reports; drafts and edits correspondence.
• Designs and updates promotional materials using Canva; creates branded templates for localized content.
• Collects and analyzes statistics for reports and promotional materials.
• Takes and organizes digital photographs; oversees Staff Blog contributions.
• Plans meetings and events, coordinating rooms, AV, handouts, agendas, and communications.
• Works with Programming Manager to create weekly communications for programming promotions.
• Maintains and monitors department calendars; conducts errands as needed.
• Supports Library Board activities: prepares/maintains Board docs and reports; ensures Georgia Open Meeting Act compliance; attends meetings and takes notes.

Skills

Marketingwriting

Customer service

Verbal communication

Attention to detail

Education

HS Diploma/GED

Bachelor’s Degree in related field

Tools

Google Workspace

Canva

Microsoft Office

Job description

Overview

The Communications Specialist provides marketing support to the Communications Manager and the Public Services Department, including system-wide programming, digital media, and promotions. Provides general support of Library Board activities.

Hourly Pay

$23.51 (Non-Exempt)

Benefits

• Annual Leave (16 days)
• Sick Leave (13 days)
• Holidays (11 days)
• Teachers Retirement System of GA
• Free Life (2x Pay)
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Optional: Health
• Optional: Dental
• Optional: Vision
• Optional: Additional Life
• Optional: Critical Illness
• Optional: Legal
• Optional: Flexible Spending Accounts

Schedule

Full-time, 40 hours per week. The schedule includes weekday, daytime hours (Monday – Friday). Occasional evenings for Library Board meetings.

Responsibilities

• Provides support and assistance to the Communications Manager, Programming Manager, and other Public Services staff in executing the library system’s communications operations.
• Supports the library’s social media presence, including on-camera content creation, editorial planning, and patron engagement.
• Creates, updates, and distributes a variety of documents, spreadsheets, and reports; drafts correspondence and edits correspondence and other communications.
• Designs and updates promotional materials using tools such as Canva and creates branded templates to assist branch staff with developing localized promotional content.
• Collects and analyzes statistics for use in reports and promotional materials.
• Takes and organizes digital photographs.
• Oversees contributions to the Staff Blog.
• Plans meetings and events as assigned, coordinating details such as room setup, audiovisual, handouts, agendas, and communications.
• Works with Programming Manager to create weekly communications to promote programming.
• Maintains and monitors department calendars.
• Conducts errands when needed.
• Supports Library Board Activities. Prepares and maintains Board documentation, prepares and distributes Board reports. Ensure compliance with the Georgia Open Meeting Act including posting documentation for public review. Attends Board meetings and takes notes.

Requirements

Minimum

• HS Diploma/GED
• Combination of education and experience that provides strong marketing and business writing skills.
• Strong business writing skills, with emphasis on accuracy, thoroughness, attention to detail, research, and proper use of grammar, spelling, and formatting.
• Strong technology skills, with proficiency in Google Workspace, Canva, and Microsoft Office.
• Excellent customer service, interpersonal, and verbal communication skills.
• Ability to handle confidential, sensitive situations in a tactful, professional manner.

Preferred

• Bachelor’s Degree in a related field.
• Marketing experience in a public library or providing marketing support in the public sector, or for a governing body.
• Experience in public speaking, video production, or on-camera presenting/hosting for social media and marketing campaigns.

Deadline: 11/13/2026

Physical Demands

This position requires long periods of sitting at a desk while working at a personal computer and completing paperwork. It also requires intermittent periods of standing, bending, stooping, and filing in lateral and vertical file cabinets (which involve pulling, pushing, and reaching motions). The incumbent regularly works at a computer and uses standard office equipment, requiring a high degree of manual dexterity and repetitive hand movement. Work also involves regularly lifting light objects (e.g., reams of paper, shipments of office supplies) and occasionally lifting heavier objects (e.g., boxes of paper). Work requires the ability to see information in print and/or electronic form.

All offers of employment are contingent upon successfully passing the appropriate background checks & drug screening.