Communications & Social Media Designer

DocuSign, Inc.; San Francisco (CA); On-site; USD 106,000 - 163,000; Full time

Benefits offered by this job

Sales bonus eligibility

Company bonus plan

Full health benefits

Paid time off

Paid parental leave

Retirement plans

Learning and development

Compassionate care leave

Job summary

DocuSign, Inc. is seeking a design-focused professional to create on-brand social graphics, infographics, and video assets for LinkedIn, Instagram, YouTube and X, under the guidance of the communications team.

The role is hybrid, reporting to the Head of Communications AI Systems & Social Production; requires a Bachelor’s in Graphic Design/Visual Communications and 5+ years of design experience, plus a portfolio with social graphics and layouts.

Qualifications

• Bachelor’s degree in Graphic Design, Visual Communications, or a related field or an equivalent portfolio demonstrating comparable skill.
• Portfolio demonstrating social graphics, infographics, and layout work across multiple formats.

Responsibilities

• Design social-first graphics and post templates for platforms including LinkedIn, Instagram, Youtube and X, sized and adapted for each format.
• Build simple infographics and data visualizations that translate information into clear, accessible visuals.
• Create lower-third titles, captions, thumbnails, and supporting graphics for video content.
• Perform photo editing, retouching, cropping, and color correction for use across social and communications channels.
• Adapt and resize existing assets into multiple layouts, formats, and channel specifications.
• Apply and maintain brand guidelines across all deliverables to ensure visual consistency.
• Support the wider team on presentations, email graphics, signage, and event collateral as needed.
• Deliver assigned design tasks accurately and on deadline, incorporating feedback through multiple rounds of revision.
• Keep files, versions, and asset libraries organized and correctly named.
• Collaborate with communications, social, and creative colleagues to understand each brief before starting work.
• Flag risks to timelines or quality early and proactively ask for direction when scope is unclear.
• Stay current on social platform formats, trends, and creative best practices.

Skills

Social graphics

Infographics

Layout design

Education

Bachelor’s degree in Graphic Design/Visual Communications or related field

Job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Support the Communications team by producing on-brand visual content for social, digital, media, internal channels and more. This role turns messages and briefs into clear, engaging graphics — infographics, social posts, video graphics, and edited photography — working under the direction of communications leads to keep content consistent, timely, and audience-ready.

This position is an individual contributor role reporting to the Head of Communications AI Systems & Social Production .

Responsibility

• Design social-first graphics and post templates for platforms including LinkedIn, Instagram, Youtube and X, sized and adapted for each format

• Build simple infographics and data visualizations that translate information into clear, accessible visuals

• Create lower-third titles, captions, thumbnails, and supporting graphics for video content

• Perform photo editing, retouching, cropping, and color correction for use across social and communications channels

• Adapt and resize existing assets into multiple layouts, formats, and channel specifications

• Apply and maintain brand guidelines across all deliverables to ensure visual consistency

• Support the wider team on presentations, email graphics, signage, and event collateral as needed

• Deliver assigned design tasks accurately and on deadline, incorporating feedback through multiple rounds of revision

• Keep files, versions, and asset libraries organized and correctly named

• Collaborate with communications, social, and creative colleagues to understand each brief before starting work

• Flag risks to timelines or quality early and proactively ask for direction when scope is unclear

• Stay current on social platform formats, trends, and creative best practices

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Associate or Bachelor’s degree in Graphic Design, Visual Communications, or a related field — or an equivalent portfolio demonstrating comparable skill

• 5+ years of design experience, including internships, freelance, or academic project work

• Portfolio demonstrating social graphics, infographics, and layout work across multiple formats

Preferred

• Experience designing for social media

• Strong visual eye for typography, layout, color, and hierarchy

• Detail-oriented, organized, and able to manage several small projects at once

• Receptive to feedback and eager to learn from senior team members

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $105,800.00 - $163,450.00 base salary

Washington: $101,400.00 - $145,475.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you’ll be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

#LI-Hybrid = Hybrid