Communications Service Tech

Lofton Staffing Services; Lafayette (LA); On-site; USD 40,000 - 66,000; Full time

Job summary

Lofton Staffing Services in Lafayette, LA seeks a Telecommunications Field Technician to install, operate, troubleshoot, and maintain VSAT, LTE, 2-way network systems, security equipment, and related technology. The ideal candidate will work in the field with customers to identify and resolve issues, improve system efficiency, and ensure reliability.

This role requires hands-on technical work, strong problem-solving, and clear communication in a fast-paced environment.

Qualifications

• Experience in telecommunications, electrical engineering, networking, electronics, or related technical field preferred.
• Familiarity with telecommunications and network equipment.
• Strong troubleshooting and problem-solving abilities.
• Strong analytical and critical-thinking skills.
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently while also contributing effectively as part of a team.
• Ability to learn new technology and equipment quickly.
• Valid driver's license and acceptable driving record.

Responsibilities

• Install, operate, troubleshoot, and maintain 2-way network communication systems and security equipment
• Install and maintain VSAT and LTE data communication systems
• Configure and adjust network systems to minimize communication disruptions
• Diagnose and resolve technical issues involving computers, printers, fax machines, communication equipment, and security systems
• Investigate customer concerns and develop appropriate technical solutions
• Provide professional, responsive, and positive customer service
• Assist with equipment tracking and inventory documentation
• Identify opportunities to improve efficiency and system performance
• Maintain accurate service and equipment records
• Maintain the cleanliness and proper condition of company-provided tools, equipment, and vehicles
• Follow all company safety procedures and operational guidelines

Skills

Troubleshooting

Customer service

Attention to detail

Communication skills

Independence

Tools

VSAT equipment

LTE hardware

Networking gear

Security equipment

Job description

Location: Lafayette, LA
Job Type: Full-Time
Pay: DOE

Job Summary

We are seeking aTelecommunications Field Technician to join our team. This position is responsible for installing, operating, troubleshooting, and maintainingVSAT, LTE, 2-way network communication systems, security equipment, and related technology.

The ideal candidate is technically minded, customer-focused, detail-oriented, and comfortable working in a field environment. You will work directly with customers to identify and resolve technical issues while helping improve system efficiency and reliability.

Responsibilities

• Install, operate, troubleshoot, and maintain 2-way network communication systems and security equipment
• Install and maintain VSAT and LTE data communication systems
• Configure and adjust network systems to minimize communication disruptions
• Diagnose and resolve technical issues involving computers, printers, fax machines, communication equipment, and security systems
• Investigate customer concerns and develop appropriate technical solutions
• Provide professional, responsive, and positive customer service
• Assist with equipment tracking and inventory documentation
• Identify opportunities to improve efficiency and system performance
• Maintain accurate service and equipment records
• Maintain the cleanliness and proper condition of company-provided tools, equipment, and vehicles
• Follow all company safety procedures and operational guidelines

Qualifications

• Previous experience in telecommunications, electrical engineering, networking, electronics, or a related technical field preferred
• Familiarity with telecommunications and network equipment
• Strong troubleshooting and problem-solving abilities
• Strong analytical and critical-thinking skills
• Excellent attention to detail
• Excellent written and verbal communication skills
• Ability to work independently while also contributing effectively as part of a team
• Ability to learn new technology and equipment quickly
• Valid driver's license and acceptable driving record

What We’re Looking For

We’re looking for someone who enjoyshands-on technical work, troubleshooting, and working directly with customers. If you are mechanically and technically inclined, take pride in your work, and enjoy solving problems, this could be a great opportunity to grow your career in telecommunications.