Communications Program Coordinator

centerforhealthinformationandanalysis; Boston (MA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

State health premium

Dental & Vision Plans

FSAs

Life insurance

Pension & 457(b)

Holidays & leave

Tuition benefit

Professional development

Loan forgiveness

Job summary

The Betsy Lehman Center, a Massachusetts state agency, seeks a Communications Program Coordinator to join a collaborative team dedicated to patient safety and healthcare quality. This full-time role reports to the Communications Director and offers a salary range of $65,000–$75,000.

The Center operates on a hybrid work model with two in-office days near Copley Square in Boston and three remote days weekly, enabling flexible, productive collaboration with state agencies, providers, and the public.

Qualifications

• Clear, professional communication with internal and external stakeholders.
• Interest in public health; knowledge of patient safety or government work is a plus.
• Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Teams, SharePoint).
• Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign or Premiere) is a plus.

Responsibilities

• Coordinate meetings with internal and external stakeholders, including agendas, notes and follow‑up actions.
• Write and edit content for newsletters, flyers, reports, social media, and website.
• Create engaging videos and infographics for newsletters, website and social media.
• Support staff in producing virtual events and webinars on Zoom.
• Support communications plans and dissemination of reports and awareness initiatives.

Skills

Professional communication

Public health interest

MS Office 365

SharePoint / Teams

Adobe Creative Suite

Education

Bachelor’s degree in business/public admin

Tools

MS Office 365

SharePoint

Teams

Adobe Creative Suite

Job description

The Betsy Lehman Center is a dynamic state agency that plays a unique role in improving healthcare safety and quality in Massachusetts.

Our programming, research, policy and communications work engages other state health care agencies, providers, and consumers in initiatives. The Center, named for a Boston Globe health columnist who died in 1994 from a preventable medical error, is supported by and shares space with the state’s Center for Health Information and Analysis (CHIA).

We are seeking a resourceful individual to serve as the Center’s Communications Program Coordinator. This is a full‑time position, reporting to the Communications Director, with an annual salary of $65,000- $75,000.

The Center operates on a hybrid work model with two designated days each week in the Center’s office near Copley Square in Boston, allowing for flexible, remote work three days each week.

As the Communications Program Coordinator, you will have the opportunity to be part of a highly collaborative team, contribute to impactful public health programs and work with a variety of external stakeholders.

Responsibilities

• Coordinate meetings with internal and external stakeholders. This includes scheduling meetings, preparing correspondence, disseminating meeting agendas, taking notes, writing minutes or summaries, assembling responses, and needed follow‑up actions.
• Write and edit content for a variety of materials including newsletters, flyers, reports, social media, educational content, and the website.
• Create engaging videos and infographics for the newsletter, website, and social media.
• Support Center staff in producing virtual events and webinars on Zoom.
• Support communications team in developing marketing and communications plans, including strategies for disseminating reports and raising awareness of Center programs.

Qualifications

• Ability to communicate in a professional manner with internal and external stakeholders.
• Understanding of and interest in public health. Knowledge of patient safety and/or government work experience is a plus.
• Proficiency with Microsoft Office 365, including Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with Adobe Creative Suite, including Photoshop, Illustrator, InDesign or Premiere, is a plus.

Minimum Entrance Requirements

Applicants must have at least (A) 2 years of full‑time, or equivalent part‑time, professional, administrative or managerial experience in business administration, business management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitution below.

Substitution:

• A bachelor’s or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

*Education toward such a degree will be prorated on the basis of the proportion of the requirements completed.

Total Compensation & Benefits

• 75% state paid medical insurance premium
• Reasonable Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low cost basic and optional life insurance
• Retirement Savings: State Employees’ Pension and a Deferred Compensation 457(b) plan
• 11 paid holidays per year and competitive sick, vacation and personal time
• Tuition Benefit for employee and spouse at state colleges and universities
• Extended Illness program participation
• Professional development and continuing education opportunities
• Qualified employer for public service student loan forgiveness program

At the Betsy Lehman Center and CHIA, we are committed to earning a reputation as a great place to work and build a career. So, if you’re excited to be part of a diverse and innovative team responsible for identifying opportunities to improve health care in Massachusetts, come join us! To apply and for more information visit: https://www.chiamass.gov/join-our-team/

An Equal Opportunity / Affinity Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self‑identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials.