Communications & Outreach Coordinator

Kansas-Turnpike-Authority; Wichita (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

Kansas Turnpike Authority in Wichita is seeking a Communications Specialist to execute email communications, manage social media per editorial calendar, and coordinate community outreach across Kansas. You will handle branded materials, track performance data, and support campaign logistics, budgets, and vendor documentation, while maintaining brand integrity and timely delivery.

The role requires 1–3 years of communications experience, a bachelor's degree in a related field, and proficiency

Qualifications

• Clear, audience-focused messaging ability.
• High accuracy and attention to detail across work products.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft 365 and collaboration tools.
• Experience with email marketing platforms and audience segmentation.
• Familiarity with social media management, scheduling tools, and performance metrics.
• Experience with project management platforms to manage workflows and timelines.
• Constructive feedback application and quality standard maintenance.
• Strong organization and coordination with a focus on execution.

Responsibilities

• Execute email communications: research, draft, segment, format, deploy, QA.
• Schedule and manage social media content per editorial calendar.
• Coordinate community outreach activities: materials, vendors, and on-site support.
• Coordinate branded apparel, materials, bids, orders, and inventory control.
• Manage workflows in project management platforms to meet timelines.
• Compile and format performance data for recurring reports and insights.
• Produce media monitoring summaries and identify trends.
• Support survey deployment and summarize results for internal use.
• Maintain accuracy of communication assets and distribution lists.
• Support campaign execution through budget tracking, invoicing, and vendor documentation.

Skills

Communication skills

Attention to detail

Multitasking

Microsoft 365

Email marketing

Social media management

Project management tools

Feedback handling

Organization & coordination

Professionalism & confidentiality

Education

Bachelor's degree

Tools

Mailjet

Asana

Trello

Jira

Microsoft 365

SharePoint

OneDrive

Social media tools

Job description

Definition and Examples of Work

• Performs email communications, including research, drafting, audience segmentation, formatting, deployment, and quality assurance.
• Schedules and manages social media content in alignment with the editorial calendar and campaign priorities.
• Coordinates implementation of community outreach and engagement activities, including materials preparation, vendor coordination, logistics, and on-site support.
• Coordinates branded apparel and materials including bid acquisition, order placement and quality control and inventory management.
• Manages assigned workflows and deliverables within project management platforms to maintain timelines, visibility, and accountability.
• Compiles, formats, and maintains performance data to support recurring reports and communication insights.
• Produces media monitoring summaries and highlights relevant trends or coverage.
• Supports survey deployment and summarizes results for internal use.
• Maintains accuracy and organization of communication assets, distribution lists, and outreach materials.
• Supports campaign and outreach execution through budget tracking coordination, invoice processing, and vendor documentation, ensuring alignment with established processes.
• Additional duties may be assigned as business needs require.

Latitude and Impact of Position

This position operates within defined communication strategies and brand standards, with responsibility for executional decision-making related to timelines, coordination, and quality control. The role exercises independent judgment in managing workflows, prioritizing deliverables, and maintaining accuracy across communications and outreach efforts. Strategic direction, messaging frameworks, and final approvals are established by leadership. Impact is measured by the accuracy, consistency, and timeliness of communications delivery; the effectiveness of outreach efforts; and the reliability of reporting and workflow management.

Work Environment

The work environment described here represents the general characteristics of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily office-based, utilizing computers, communication platforms, and marketing tools.
• Regular engagement with digital platforms, reporting dashboards, and content systems.
• Occasional travel within Kansas for outreach and community engagement.
• Occasional evening or weekend hours during peak outreach or event periods.

QUALIFICATION

Required Knowledge, Skills and Abilities

• Strong written and verbal communication skills, with demonstrated ability to produce clear, audience-focused messaging.
• High level of accuracy and attention to detail across all work products.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft 365 (Teams, SharePoint, OneDrive) and modern workplace collaboration tools.
• Experience with email marketing platforms (e.g., Mailjet or similar), including audience segmentation and deployment.
• Familiarity with social media management, scheduling tools, and performance metrics.
• Experience using project management platforms (Asana, Trello, Jira, or similar) to manage workflows and timelines.
• Ability to apply feedback constructively and maintain consistent quality standards.
• Strong organizational and coordination skills with a focus on execution and delivery.
• Commitment to professionalism, confidentiality, and brand integrity.

Preferred Knowledge, Skills and Abilities

• Experience supporting execution of integrated marketing or communications campaigns.
• Exposure to community outreach, event coordination, or stakeholder engagement initiatives.
• Familiarity with performance reporting, dashboards, or communication analytics.

Required Education and Experience

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field.
• 1–3 years of experience in communications, marketing, content production, or a related implementation-focused role.

Certification, License, Registration

• Valid driver license with good driving record.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to sit for long periods of time (or stand using an elevated desk, if preferred).
• Occasional standing, walking, bending, twisting, turning, kneeling, squatting, and reaching overhead.
• Ability to hear, listen, and communicate clearly.
• Ability to see up close to view computer screens and documents; ability to adjust focus as needed.
• Ability to lift and transport outreach materials or event supplies (typically up to 25 lbs).

Other Requirements

• Occasional travel to outreach locations, community partners, and event sites.
• Occasional work beyond normal office hours to support event schedules or departmental needs.