Communications & Outreach Administrator

City and County of Denver; United States; Hybrid; USD 69,000 - 113,000; Full time

Benefits offered by this job

457B Retirement plan

PTO 132 hours first year

11 paid holidays

Personal holiday

Volunteer day

Health, dental, vision insurance

Wellness Day

Hybrid work model

Job summary

City and County of Denver seeks a Communications & Outreach Administrator for the Office of the Independent Monitor in Denver, CO. You will develop strategic communication plans, translate complex public-safety topics for diverse audiences, and manage multi-channel outreach to foster transparency and trust.

You will lead community engagement efforts, monitor public sentiment, and liaise with media and City Council while collaborating with a multidisciplinary team to advance OIM’s mission.

Qualifications

• 3–5 years of experience in communications, public affairs, policy messaging, or community engagement.
• Strong writing, editing, storytelling, and presentation skills.
• Experience developing multichannel communications strategies.
• Translating complex policies, data, or public safety issues into clear messages.
• Ability to build trust with diverse communities and develop inclusive communications.
• Experience with social media, content management systems, digital analytics, or social listening tools.
• Discretion, integrity, adaptability, and ability to work independently and collaboratively.
• Familiarity with Denver’s public safety environment and community priorities.
• Bilingual in Spanish (preferred).

Responsibilities

• Develop and implement communications strategies to increase public understanding of OIM’s mission and findings.
• Translate complex policies and public safety issues into clear messaging for residents, media, stakeholders, and City leaders.
• Manage communications across digital and traditional platforms (website, social media, newsletters, reports, presentations, outreach materials).
• Lead community outreach communications and promote public briefings, educational sessions, and engagement opportunities.
• Monitor community feedback and emerging issues to inform communications strategies.
• Serve as media and City Council liaison by coordinating inquiries and preparing talking points.
• Build relationships with Denver’s diverse communities and collaborate with OIM’s team.
• Evaluate communication effectiveness using analytics and respond to CORA requests.
• Perform related duties as assigned by the Independent Monitor.

Skills

Communications experience

Strategic thinking

Community engagement

Digital communications

Professional judgment

Public accountability

Government oversight

Public safety

Spanish bilingual

Education

Bachelor’s degree in communications/public relations/public policy/journalism/criminal justice/political science

Job description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience.

The hiring range for this position is $68,773 - $95,000/year based on experience and education.

• A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement plan 132 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date A “flexible” Wellness Day has been approved in support of employee wellness and engagement for city employees. All civilian and benefit qualified employees are eligible to use this day with manager approval and it must be used by Dec. 31, 2026, as it will not roll over into the new year.

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position, you can expect to work onsite at the Denver Post Building three days per week. You may also be required to attend local events based on operational needs. Employees must work within the state of Colorado on their off-site days.

Who We Are & What You’ll Do

The OIM provides independent civilian oversight of the Denver Police Department (“DPD”) and the Denver Sheriff Department (“DSD”). The OIM works to foster accountability, effectiveness, and transparency in the DPD and DSD by: Overseeing a complaint and commendation process that is accessible to all community members; Monitoring investigations into officer-involved shootings, in-custody deaths, and complaints involving sworn police and jail personnel; Making recommendations about findings and discipline resulting from those investigations; Conducting outreach to Denver’s diverse communities and members of law enforcement; Making recommendations regarding DPD and DSD policy, practices, and training; and Issuing public reports regarding trends and patterns in complaints, and the sufficiency of investigations and any disciplinary sanctions imposed.

The Communications & Outreach Administrator for the Office of the Independent Monitor is a member of the Independent Monitor’s team, serving as a critical link between the office, the community, law enforcement and City leaders. This individual must embody integrity, professionalism, and sound judgment—handling sensitive oversight information with discretion, accuracy, and trustworthiness. The Communications & Outreach Administrator creates strategic opportunities for the Independent Monitor to share the important work of the office, ensuring residents understand OIM’s mission. This role requires someone who understands Denver’s broader public safety landscape, anticipates issues or trends, and proactively identifies opportunities to promote OIM’s work in meaningful, accessible ways. A key responsibility includes active social listening—monitoring community sentiment, feedback, and concerns across multiple platforms and engagement channels—and transforming those insights into actionable communication strategies that advance OIM’s goals.

Key Responsibilities

• Develop and implement communications strategies that increase public understanding of OIM’s mission, oversight findings, and work
• Translate complex policies, data, and public safety issues into clear, accessible messaging for residents, media, stakeholders, and City leaders
• Manage communications across digital and traditional platforms, including the website, social media, newsletters, reports, presentations, and outreach materials
• Lead community outreach communications and promote public briefings, educational sessions, and engagement opportunities that build awareness and trust
• Monitor community feedback, public sentiment, and emerging issues to identify trends and inform communications strategies
• Serve as a media and City Council liaison by coordinating inquiries, preparing talking points, supporting interviews, and communicating accurate information on sensitive topics
• Build relationships with Denver’s diverse communities, City leaders, law enforcement, and other stakeholders while collaborating with OIM’s multidisciplinary team
• Evaluate communication effectiveness using analytics and community feedback, assist with Colorado Open Records Act (CORA) requests
• Perform other related duties as assigned by the Independent Monitor

What You’ll Bring

• Communications expertise: 3–5 years of experience in communications, public affairs, policy messaging, or community engagement, with strong writing, editing, storytelling, and presentation skills
• Strategic thinking: Experience developing multichannel communications strategies and translating complex policies, data, or public safety issues into clear, engaging messages
• Community engagement: Ability to build trust and relationships with diverse communities and develop inclusive, culturally responsive communications
• Digital communications: Experience with social media, content management systems, digital analytics, or social listening tools
• Professional judgment: Strong discretion, integrity, adaptability, and the ability to work independently and collaboratively
• Commitment to public accountability: A genuine interest in independent oversight, civil rights, transparency, and public safety
• Experience in government oversight, law enforcement accountability, civil rights, or public safety policy
• Familiarity with Denver’s public safety environment and community priorities
• Bilingual in Spanish

Minimum Qualifications

• Education requirement: Bachelor’s degree in communications, public relations, public policy, journalism, criminal justice, political science, or related field.
• Experience Requirement: Three (3) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• Additional appropriate education may be substituted for the minimum experience requirement.

Application Materials

• Resume - Required
• Cover Letter - Required

Application Deadline

This posting is expected to stay open until Sunday November 8, 2026. Please submit your application as soon as possible and no later than November 8, 2026, at 11:59 p.m. MST.

About Everything Else

Position Type Unlimited Position Salary Range $68,773.00 - $113,476.00 Target Pay $68,773 - $95,000/year based on experience and education Agency Office of Independent Monitor Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work.

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. See yourself experiencing growth and balance. See yourself being respected and valued. See yourself belonging here. Your journey starts right here.

#SeeYourselfHere