Communications Operator Emergency Department

Mission Health; Marion (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) match

Telemedicine access

Stock purchase plan

Tuition assistance

Job summary

Mission Hospital McDowell in Marion, NC is seeking a Communications Operator to manage the hospital's telephone switchboard, pagers, and public address systems. The role focuses on quick, courteous responses and accurate call routing.

You will support emergency communications, coordinate with clinical staff, and help maintain smooth day-to-day operations. A High School Diploma or GED is required, with a commitment to patient-focused service.

Qualifications

• High School Diploma or GED required.
• No Travel Required

Responsibilities

• Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, and public address systems.
• Primary focus of the job is to respond quickly and courteously to all incoming calls and to route these calls to the proper extension and properly respond to and follow procedures for emergency codes.

Education

High School Graduate / GED

Job description

Introduction

Do you have the career opportunities as a Communications Operator you want with your current employer? We have an exciting opportunity for you to join Mission Hospital McDowell which is part of the nation’s leading provider of healthcare services, HCA Healthcare.

Benefits

Mission Hospital McDowell offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Communications Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary And Qualifications

Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, and public address systems. Primary focus of the job is to respond quickly and courteously to all incoming calls and to route these calls to the proper extension and properly respond to and follow procedures for emergency codes.

• High School Graduate / GED

No Travel Required

Benefits

6 months experience Required Years of Experience

Mission Hospital McDowell, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
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• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Mission Hospital McDowell, a member of Mission Health, an operating division of HCA Healthcare, is a community hospital serving McDowell, Burke and Rutherford counties. Located in Marion, North Carolina, Mission Hospital McDowell operates 30 beds, including 5 labor and delivery suites. Medical specialties offered include family medicine, internal medicine, pediatrics, emergency medicine, general surgery, orthopedics, urology, obstetrics and gynecology, and walk-in, non-emergency care at Mission My Care Now McDowell. Five of Mission Hospital McDowell's primary care practices have been recognized by the Centers for Medicare & Medicaid Services as Rural Health Clinics.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.