Communications Operations Specialist I

Socket.dev; Naples (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Annual Bonus

Medical Insurance

Paid Time Off

Job summary

Arthrex, Inc. is a global medical device company known for leadership in orthopedics.

We are seeking a Communications Operations Specialist I to execute and deploy strategic communications and digital marketing campaigns across internal and external channels, ensuring content is published on time and to target audiences. The role collaborates with cross-functional teams, manages email campaigns, social media publishing, and supports analytics and intranet publishing to drive consistent messaging

Qualifications

• Bachelor’s degree in communications, marketing or related field.
• Strong basic project management and communication skills.
• Experience in an office environment on communications or marketing team.

Responsibilities

• Execute corporate emails and newsletters including testing, deliverability, scheduling and reporting.
• Publish social media posts across Arthrex channels.
• Support intranet content updates and publishing.
• QA checks and tagging for reporting and analytics.
• Assist with governance of systems and platforms.
• Collaborate with cross-functional teams on digital design elements.

Skills

Project management

Communication skills

Interpersonal skills

Presentations

Collaboration

Emotional intelligence

Education

Bachelor’s Degree

Tools

Adobe Creative Suite

Canva

Job description

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Communications team is growing and we are actively searching for a Communications Operations Specialist I that will be responsible for executing and deploying strategic communications and digital marketing campaigns across internal and external channels, ensuring content is accurately published and/or delivered to target audiences according to established standards and timelines. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities:

• Execute on all corporate emails and newsletters, including building, testing, data management, deliverability, scheduling, QA and reporting.
• Collaborate with cross-functional creative teams on digital design elements and templates.
• Build and publish social media posts across all Arthrex channels.
• Deliver on various projects and tasks across the communications tech stack, including surveys, link shortening, QR codes, landing pages, forms and analytics.
• Support content updates and publishing requests on the global employee intranet.
• Perform QA technical checks and ensure accurate and effective tagging in support of reporting and analytics.
• Assist with system and platform governance activities as needed or assigned.
• Serve cross-functional roles within the department as needed or assigned.

Education/Experience:

• Bachelor’s Degree required, preferably in communications, marketing or related field
• Strong basic project management and communication skills
• Prior experience working in an office environment preferred, particularly with or on a Communications or Marketing team

Knowledge and Skill Requirements:

• Ability to operate on both a strategic and tactical level, while demonstrating both creativity and analytical thinking
• Exceptional interpersonal, communication and presentations skills
• Highly collaborative with demonstrated emotional intelligence and experience working successfully with cross-functional teams
• Ability to be resourceful, work well under pressure and effectively handle multiple stakeholders with changing priorities
• Deadline- and detail-oriented with strong initiative and the ability to manage multiple projects/processes in a fast-paced, dynamic environment
• Foreign language skills such as Spanish and German a plus

Machine, Tools, and/or Equipment Skills:

• Macintosh and/or PC computer skills
• Adobe Creative Suite and Canva skills a plus

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.