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Communications Officer:PW:92:T2

Lake County Sheriff's Office

Inverness (FL)

On-site

Full time

7 days ago
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Job summary

A leading law enforcement agency is looking for a Communications Officer based at the Emergency Operations Center. Responsible for handling emergency calls, dispatching services, and ensuring public safety information is communicated effectively. Full-time position with rotating 12-hour shifts, requiring essential certifications.

Benefits

Veterans Preference

Qualifications

  • High school Diploma, GED, or equivalent required.
  • Proficiency in keyboarding at least 25 wpm.

Responsibilities

  • Receives emergency and non-emergency calls, providing assistance.
  • Dispatches law enforcement, EMS, and fire personnel when necessary.
  • Maintains required certifications for telecommunication standards.

Skills

Ability to handle multiple tasks
Proficiency in keyboarding
Working knowledge of codes and signals

Education

High school Diploma or GED

Job description

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  • Veterans Preference
  • COMMUNICATIONS OFFICER

Citrus County Sheriff's Office

  • STARTING PAY RATE:

$20.06 per hour

  • JOB TYPE/HOURS:

Full-time; ***12 hour rotating shifts as assigned, weekends and holidays required.

  • JOB LOCATION:

Emergency Operations Center (EOC), Lecanto, FL

  • REPORTS TO:

Communications Manager

  • JOB SUMMARY/PURPOSE:

The Communications Officer receives emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS and fire personnel when necessary.

  • ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:******************
  • Receives emergency and non-emergency phone calls, determines the nature of the call, and obtains and transfers pertinent information to the appropriate personnel or agency.
  • Differentiates between emergency and non-emergency calls and prioritizes calls for service.
  • Intakes caller information and provides assistance to the caller.
  • Dispatches law enforcement, EMS, and fire personnel when necessary.
  • Provides appropriate resource materials in a timely manner.
  • Utilizes emergency procedures to ensure officer safety.
  • Utilizes the Medical Priority Dispatch System, the Police Priority Dispatch System, and the Fire Priority Dispatch System
  • Maintains required certifications (i.e. FCIC, PST, and CPR) and the LAED standards for Continuing Dispatch Education.
  • Accurately tracks, monitors, and documents all unit's activities.
  • Requests and/or responds to other agencies for assistance.
  • Operates the FCICII/NCIC computer and/or CAD Open Query to mandated standards.
  • Performs radio tests and notifications.
  • Informs superiors and staff of events, activities and critical issues.
  • Completes all assignments as directed.
  • Note: All Citrus County Sheriff's Office employees are considered essential emergency workers and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.
  • REQUIRED EDUCATION:***
  • High school Diploma, GED, or Equivalent certification of competency.
  • Proficiency in keyboarding equivalent to 25 wpm.

REQUIRED TRAINING (Provided By Employer)

  • Minimum 160 hours for the first radio training.
  • Completes the Public Safety Telecommunications Program, including cardiopulmonary resuscitation (CPR), Emergency Medical Dispatch (EMD), Emergency Police Dispatch (EPD), Emergency Fire Dispatch (EFD), Florida Crime Information Center certification (FCIC), and the State of Florida 911 Public Safety Tele-communicator Program.

Required Knowledge, Skills And Abilities

Ability to handle multiple tasks simultaneously.

Ability to operate communications related equipment/computers.

Working knowledge of codes, signals and plain talk.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Marketing, Public Relations, and Writing/Editing
  • Industries
    Law Enforcement

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