Communications Officer

Lexington Health, Inc.; Columbia (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Day ONE medical insurance

Dental and life insurance

403(b) match plan

Employer paid disability

Student loan forgiveness

Job summary

Lexington Health, Inc. is seeking a Communications Officer for the LCHSD Police Dept. The role involves receiving and documenting calls for service across the organization and dispatching officers, while monitoring alarms, cameras, and access control.

The position requires high school diploma, 1 year of related experience, NCIC certification within 6 months, and a valid SC driver''s license, with training in CJIS Security and awareness. Strong English reading/writing skills are essential.

Qualifications

• High School Diploma or equivalent required.
• 1 year of communication, law enforcement or related experience.
• NCIC certification must be obtained within 6 months.
• Valid South Carolina driver''s license and acceptable driving record.
• Successfully complete training in Criminal Justice Information Systems Security and Awareness.

Responsibilities

• Answers emergent and non-emergent calls for service.
• Prioritizes and dispatches appropriate personnel to calls for service.
• Monitors cameras, access doors and alarms (emergency, infant abduction, fire, burglar, weapons detection).
• Uses CAD and incident reporting systems to document all calls for service completely and accurately.
• Coordinates requests to outside agencies (police, fire, EMS) as needed.
• Ensures proper management of department warrants processes.

Skills

Communication skills

Public safety experience

MS Office

NCIC certification

Valid SC driver's license

Education

High School Diploma or Equivalent

Tools

Windows OS

MS Word

MS Excel

MS PowerPoint

Job description

Select how often (in days) to receive an alert:

LCHSD Police Dept.
Full Time
AM/PM Shift
6a-6p or 6p-6a

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bedteachinghospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcareand was first in the state to achieve Magnet with Distinctionstatus for excellence in nursing care. Consistently ranked as bestin the Columbia Metroarea by U.S. News & World Report, Lexington Healthdelivers more than 4,000babies each year, performs more than 34,000surgeries annually and isthe region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center.Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

The Communications Officer receives and documents calls for service throughout the organization and dispatches the appropriate officers, as well as monitors alarms, cameras and access doors.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 1 Year of communication, law enforcement/public safety or related experience such as military service
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: National Crime Information Center (NCIC) certified or obtain NCIC certification within 6 months of hire;

Must have and maintain a valid South Carolina’s driver’s license and acceptable Motor Vehicle record and background screening as outlined in the Vehicle Safety policy (Subject to annual Motor Vehicle Record review and satisfactory results).
Required Training:

Successfully complete training in Criminal Justice Information Systems Security and Awareness;

Experience with Windows Operating System (MS Word, MS Excel, MS PowerPoint);

Ability to read and write English fluently and follow both written and oral directions.

Essential Functions

• Answers both emergent and non-emergent calls for service.
• Prioritizes and dispatches appropriate personnel to calls for service.
• Monitors critical organizational technologies: to include cameras, access control doors and alarms (emergency, infant abduction, fire, burglar, weapons detection, etc).
• Utilizes computer aided dispatch and incident reporting systems to document all calls for service completely and accurately.
• Processes timely and accurate entries, deletions and modifications through the National Crime Information Center.
• Coordinates requests to appropriate outside agencies, as needed (police, fire, EMS, etc.)
• Ensures proper management of department warrant processes.

Duties & Responsibilities

• Reports equipment malfunctions to the appropriate personnel/vendor.
• Assumes select access control duties after hours such as basic troubleshooting and printing badges.
• Prepares written reports of investigation based on his or her actions.
• Accesses the NCIC and South Carolina Department of Motor Vehicles (SCDMV) database for investigative purposes.
• Ensures operation compliance with Federal, State, County, Organization, and Department standards.
• Ensures accurate and timely dissemination of information to supervision.
• Ensures timely resolution to requests.
• Any other request assigned by management.
• The above is not intended to be an all-inclusive list. Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.