Communications & Membership Assistant

Carmel Country Club; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Carmel Country Club in Charlotte, NC is seeking a Communications & Membership Assistant to support the Director of Communications & Membership. In this regular full-time clerical role, you will help produce the club's publications, manage website content and oversee social media activities, while assisting members with information about membership options.

Ideal candidates will have a degree in English or related field, plus experience with content management, writing, and basic design tools.

Qualifications

• Undergraduate degree in English, Marketing, Communications, Liberal Arts or Graphic Design desirable.
• Website content management experience required.
• Social media content creation and management experience required.
• Proficient with English grammar and possesses skills in news-style writing, feature writing, copywriting, proofreading and editing.
• Experience or able to learn design software, including the Adobe Creative Suite.
• Experience with Excel and database programs.
• Photography and videography skills preferred but not required.
• Experience with web and social media management.

Responsibilities

• Assist with the production of the club's bi-monthly newsletter (Carmeline), daily email communications (Carmel Daily), website content management, content creation and management of social media platforms (LinkedIn, Instagram) and other internal and external communications.
• They support the Director of Communications & Membership from an administrative standpoint and are able to answer basic questions about membership options available at the Club.
• Assists with the production of the club magazine (Carmeline); collects, organizes and submits copy for production on a timely basis; proofs contents for corrections and changes; assist with design and layout of page format.
• Coordinates with all departments for the Carmel Daily.
• Assists with the creation of print materials for all areas of the Club
• Routinely updates member databases with current contact information
• Assists with documentation of club activities such as Club functions, golf tournaments, and team member events
• Assists with the distribution of clubwide surveys, both internal and external
• Maintains the website for accuracy and relevancy on a routine basis
• Assists with the maintenance of the Club's social media platforms including but not limited to Instagram and LinkedIn.
• Assists with managing digital signage in all areas of the Club.
• Updates member information such as email addresses, images, addresses, car stickers and phone numbers.
• Filing and record keeping of member accounts including applications and letters of support.
• Sends monthly age up notifications to members of records for dependents.
• Serves as point of contact for summer nanny registrations.
• Assists with new member events as needed.
• Performs any other duties deemed necessary by supervisor

Skills

News writing

Copywriting

Proofreading & editing

Social media management

Website content management

Multi-tasking

Independent work

Prioritization

Education

Undergraduate degree in English, Marketing, Communications, Liberal Arts or Graphic Design desirable

Tools

Adobe Creative Suite

Excel

Database programs

Job description

Communications & Membership Assistant

Regular Full Time Clerical Charlotte, NC, US

Reports to: Director of Communications & Membership

Education and/or Experience

• Undergraduate degree in English, Marketing, Communications, Liberal Arts or Graphic Design desirable.
• Website content management experience required.
• Social media content creation and management experience required.

Job Knowledge, Core Competencies and Expectations

• Proficient with English grammar and possesses skills in news-style writing, feature writing, copywriting, proofreading and editing.
• Experience or able to learn design software, including the Adobe Creative Suite.
• Experience with Excel and database programs.
• Photography and videography skills preferred but not required.
• Experience with web and social media management.
• Ability to multi-task, work independently and prioritize projects.

Job Summary (Essential Functions)

• Assist with the production of the club's bi-monthly newsletter (Carmeline), daily email communications (Carmel Daily), website content management, content creation and management of social media platforms (LinkedIn, Instagram) and other internal and external communications. They support the Director of Communications & Membership from an administrative standpoint and are able to answer basic questions about membership options available at the Club.

Job Tasks/Duties

• Assists with the production of the club magazine (Carmeline); collects, organizes and submits copy for production on a timely basis; proofs contents for corrections and changes; assist with design and layout of page format.
• Coordinates with all departments for the Carmel Daily.
• Assists with the creation of print materials for all areas of the Club
• Routinely updates member databases with current contact information
• Assists with documentation of club activities such as Club functions, golf tournaments, and team member events
• Assists with the distribution of clubwide surveys, both internal and external
• Maintains the website for accuracy and relevancy on a routine basis
• Assists with the maintenance of the Club's social media platforms including but not limited to Instagram and LinkedIn.
• Assists with managing digital signage in all areas of the Club.
• Updates member information such as email addresses, images, addresses, car stickers and phone numbers.
• Filing and record keeping of member accounts including applications and letters of support.
• Sends monthly age up notifications to members of records for dependents.
• Serves as point of contact for summer nanny registrations.
• Assists with new member events as needed.
• Performs any other duties deemed necessary by supervisor

Licenses and Special Requirements

• May be asked to take a proofreading and editing test as part of interview process.

Physical Demands and Work Environment

• Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
• Must be able to sit for prolonged periods of time.
• Moderate noise level in the work environment.
• Must be able to handle hot and cold interior and outdoor conditions.
• Position may require some nights and weekend availability.