Communications Manager, Safeguards

EngineersOfAI; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Anthropic is seeking a strategic communications professional to lead messaging for Safeguards, translating complex AI safety topics into accessible campaigns for everyday users. The role requires collaborating with technical teams to distill information into compelling narratives for media, policymakers, researchers, and the public.

The ideal candidate will be a creative storyteller with proactive and reactive skills, able to move fast, think critically, and work with diverse teams across the

Qualifications

• 8+ years of experience in communications, ideally at a high-growth technology company with consumer facing products.
• Proven track record of building proactive communications campaigns that resonate with diverse audiences.
• Strong ability to translate complex technical language into compelling messaging for everyday users.
• Excellent written and verbal communication, with media relations and issues management experience.
• Experience collaborating with research teams and cross-functional technical/non-technical groups.

Responsibilities

• Develop and execute communication strategies explaining the Safeguards work, with emphasis on accessibility for everyday users.
• Plan for crisis communications and advise stakeholders on risks and issues.
• Own comms strategy for product safety work, including new model launches and features in harm areas like child safety and wellbeing.
• Lead cross-functional projects aligning safeguards, research, product, policy, and legal teams around messaging and campaigns.
• Craft messaging for major announcements resonating with technical and non-technical audiences.
• Build relationships with journalists and influencers and oversee executive interviews and speaking engagements.

Skills

Strategic communications

Media relations

Crisis communications

Technical storytelling

Stakeholder management

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

We're seeking a strategic communications professional to join our team and drive messaging for Anthropic’s Safeguards (Trust & Safety) work, with a focus on making these critical topics accessible and meaningful for everyday users. In this role, you'll craft compelling narratives that resonate with media, policymakers, researchers, and the broader public that help differentiate Anthropic’s approach to building responsible AI.

The ideal candidate is highly skilled and a creative storyteller with strong proactive and reactive muscle. This role will require working with technical teams to distill complex, technical information into engaging campaigns and editorial that resonate broadly. They should be able to move fast, think critically, and work collaboratively with a wide range of teams on complex issues.

This is a unique opportunity to shape how one of the world's leading AI companies communicates about safety and responsible development of AI systems at a crucial moment in the industry.

Responsibilities

• Develop and execute communication strategies that explain the work Anthropic’s Safeguards team is doing, with a particular emphasis on helping everyday users understand our safety measures
• Effectively plan for and manage crisis communications and provide counsel to a wide range of stakeholders on potential issues and risks
• Own the comms strategy for Anthropic’s product safety work including new model launches, product features alongside harm areas like child safety, well-being, and mental health
• Lead cross-functional communications projects that align that align safeguards, research, product, policy, and legal teams around shared messaging and campaigns
• Craft messaging for major company announcements and milestones that resonates with both technical and non-technical audiences
• Build strong relationships with journalists and relevant influencers.
• Oversee executive interviews and speaking engagements.

You May Be a Good Fit If You

• Have 8+ years of experience working in communications, ideally at a high-growth technology company with consumer facing products.
• Have a strong record of building proactive communications campaigns that resonate with a diverse range of audiences.
• Excel at translating complex technical language into compelling messaging that connects with everyday users and are a superb written and verbal communicator.
• Are excellent at media relations and issues management.
• Have experience working with research teams and enjoy working cross-functionally with a range of technical and non-technical teams.
• Want to be part of a fast-paced, small, experienced, and impactful team.
• Are excited to translate insights about AI for broader audiences.
• Are results-oriented, with a bias toward flexibility and impact.
• Care about ensuring that transformative AI systems are developed safely.

Strong Candidates May Also Have

• Experience working in AI, technology policy, trust and safety comms, user safety or research-driven environments
• Background working with technical teams including researchers, engineers, or product developers
• Track record of crisis communications or managing sensitive issues in the public eye
• Experience communicating about emerging technologies or controversial technical topics
• Understanding of the AI safety, security, or responsible technology ecosystem

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Sala