Communications Manager, Safeguards

anthropic; San Francisco, New York (CA, NY); On-site; USD 265,000 - 295,000; Full time

Benefits offered by this job

Competitive compensation

Equity donation matching

Generous vacation

Parental leave

Flexible hours

Office space

Job summary

Anthropic is seeking a strategic communications professional in San Francisco to lead messaging for Safeguards, translating complex AI safety topics into accessible narratives for media, policymakers, researchers, and the public. The role requires proactive storytelling and the ability to distill technical information into engaging campaigns.

The ideal candidate will work with technical teams to craft campaigns across product safety, harm areas, and policy, while managing crises and building

Qualifications

• 8+ years of communications experience in tech
• Proven media relations and crisis management track record
• Ability to translate technical AI topics into accessible messaging

Responsibilities

• Develop and execute comms strategies for Safeguards
• Plan crisis communications and advise on risks
• Own comms for product safety launches and features
• Lead cross-functional projects with research, product, policy, legal
• Craft messaging for major announcements and milestones
• Build relationships with journalists and influencers
• Oversee executive interviews and speaking engagements

Skills

8+ years comms

Media relations

Crisis communications

Cross-functional collaboration

Strategic storytelling

AI safety messaging

Policy & legal awareness

Education

Bachelor's degree

Job description

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

We're seeking a strategic communications professional to join our team and drive messaging for Anthropic’s Safeguards (Trust & Safety) work, with a focus on making these critical topics accessible and meaningful for everyday users. In this role, you'll craft compelling narratives that resonate with media, policymakers, researchers, and the broader public that help differentiate Anthropic’s approach to building responsible AI.

The ideal candidate is highly skilled and a creative storyteller with strong proactive and reactive muscle. This role will require working with technical teams to distill complex, technical information into engaging campaigns and editorial that resonate broadly. They should be able to move fast, think critically, and work collaboratively with a wide range of teams on complex issues.

This is a unique opportunity to shape how one of the world's leading AI companies communicates about safety and responsible development of AI systems at a crucial moment in the industry.

Responsibilities

• Develop and execute communication strategies that explain the work Anthropic’s Safeguards team is doing, with a particular emphasis on helping everyday users understand our safety measures
• Effectively plan for and manage crisis communications and provide counsel to a wide range of stakeholders on potential issues and risks
• Own the comms strategy for Anthropic’s product safety work including new model launches, product features alongside harm areas like child safety, well-being, and mental health
• Lead cross-functional communications projects that align that align safeguards, research, product, policy, and legal teams around shared messaging and campaigns
• Craft messaging for major company announcements and milestones that resonates with both technical and non-technical audiences
• Build strong relationships with journalists and relevant influencers.
• Oversee executive interviews and speaking engagements.

You May Be a Good Fit If You

• Have 8+ years of experience working in communications, ideally at a high-growth technology company with consumer facing products.
• Have a strong record of building proactive communications campaigns that resonate with a diverse range of audiences.
• Excel at translating complex technical language into compelling messaging that connects with everyday users and are a superb written and verbal communicator.
• Are excellent at media relations and issues management.
• Have experience working with research teams and enjoy working cross-functionally with a range of technical and non-technical teams.
• Want to be part of a fast-paced, small, experienced, and impactful team.
• Are excited to translate insights about AI for broader audiences.
• Are results-oriented, with a bias toward flexibility and impact.
• Care about ensuring that transformative AI systems are developed safely.

Strong Candidates May Also Have

• Experience working in AI, technology policy, trust and safety comms, user safety or research-driven environments
• Background working with technical teams including researchers, engineers, or product developers
• Track record of crisis communications or managing sensitive issues in the public eye
• Experience communicating about emerging technologies or controversial technical topics
• Understanding of the AI safety, security, or responsible technology ecosystem

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

$265,000 - $295,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study:A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn about our policy for using AI in our application process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Anthropic’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.