Communications Manager-Change Management & Training Manager (QMS Implementation)

JSR Tech Consulting; Parsippany-Troy Hills (NJ); Hybrid; USD 90,921 - 129,494; Full time

Job summary

JSR Tech Consulting is seeking a seasoned Change Management & Training Manager to support a major pharmaceutical QMS implementation in Parsippany, NJ, operating in a hybrid model (onsite 3 days/week). The role focuses on guiding enterprise change, designing and executing training and communication strategies, and coordinating cross-functional efforts with an external vendor to ensure a successful rollout.

The ideal candidate brings 7–10 years relevant experience in the pharmaceutical industry,

Qualifications

• Bachelor's degree in a scientific or related discipline.
• 7–10 years of Training Management experience within the pharmaceutical industry.
• 7–10 years of Change Management experience within the pharmaceutical industry.
• Strong project management skills with the ability to manage multiple priorities.
• Excellent written, verbal, and presentation communication skills.
• Experience coordinating cross-functional initiatives in highly regulated environments.

Responsibilities

• Lead the overall change management strategy for the QMS implementation.
• Develop and execute communication plans that clearly articulate project objectives, timelines, milestones, and organizational impacts.
• Build and manage the training strategy for the implementation.
• Coordinate training activities across multiple business groups and departments.
• Partner with the external training vendor to develop, track, and deliver training programs.
• Monitor project progress and provide regular status updates to stakeholders.
• Identify change impacts, risks, and adoption challenges, and develop mitigation strategies.
• Collaborate with project managers, business leaders, and cross-functional teams to drive successful user adoption.
• Support organizational readiness activities throughout the implementation lifecycle.

Skills

Training management

Change management

Project management

Communication skills

Cross-functional coordination

Regulated environments

Education

Bachelor's degree in science or related

Job description

Communications Manager - Change Management & Training Manager (QMS Implementation)

Location: Parsippany, NJ - hybrid (3 days a week onsite)

Compensation: $80 per hour on W2

About the Opportunity

JSR Tech Consulting is seeking an experienced Change Management & Training Manager to support a major pharmaceutical organization's enterprise Quality Management System (QMS) implementation. This is a long-term consulting opportunity for a professional who excels at driving organizational change, leading communication strategies, and coordinating enterprise-wide training initiatives during large-scale system implementations.

This role will work closely with project leadership, business stakeholders, and an external training vendor to ensure employees are prepared, informed, and equipped for a successful QMS rollout.

Responsibilities

• Lead the overall change management strategy for the QMS implementation.
• Develop and execute communication plans that clearly articulate project objectives, timelines, milestones, and organizational impacts.
• Build and manage the training strategy for the implementation.
• Coordinate training activities across multiple business groups and departments.
• Partner with the external training vendor to develop, track, and deliver training programs.
• Monitor project progress and provide regular status updates to stakeholders.
• Identify change impacts, risks, and adoption challenges, and develop mitigation strategies.
• Collaborate with project managers, business leaders, and cross-functional teams to drive successful user adoption.
• Support organizational readiness activities throughout the implementation lifecycle.

Required Qualifications

• Bachelor's degree in a scientific or related discipline.
• 7–10 years of Training Management experience within the pharmaceutical industry.
• 7–10 years of Change Management experience within the pharmaceutical industry.
• Strong project management skills with the ability to manage multiple priorities.
• Excellent written, verbal, and presentation communication skills.
• Experience coordinating cross-functional initiatives in highly regulated environments.

Preferred Qualifications

• Previous experience supporting or implementing a Quality Management System (QMS).
• Experience working with external training vendors and enterprise system implementations.