Communications Manager - Assistant Vice President

Citi; New York (NY); Hybrid; USD 70,000 - 105,000; Full time

Job summary

Citi in Sydney is seeking a Communications Manager at the Assistant Vice President level to lead internal digital communications, media monitoring and reporting. The role balances hands-on channel management with team collaboration on media relations and internal communications.

Key responsibilities include managing digital content across SharePoint, newsletters, and social channels, tracking engagement, and supporting event coordination while maintaining CoB planning and operational processes.

Qualifications

• Bachelor’s degree in business management, communications or another related field.
• Relevant communications experience.

Responsibilities

• Source, draft, and publish content for Citi’s internal channels and newsletters.
• Manage Citi’s local LinkedIn presence, drafting posts and coordinating approvals.
• Track, analyse, and report on internal communications to optimise engagement.
• Compile media coverage reports and dashboards with AI tools support.
• Provide tactical support to the communications team on external communications.
• Support employee engagement events and Town Halls.
• Manage administrative processes including Continuity of Business planning.

Education

Bachelor’s degree in business management, communications or another related field

Job description

Communications Manager - Assistant Vice President

Location(s):

Sydney, New South Wales, Australia

Job Type:

Hybrid

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Communications Advisor

Citi is seeking a proactive communications professional to join the Global Communications team in Sydney as a Communications Advisor. Reporting to the Head of Global Communications for Australia and New Zealand, this role is ideal for a communications all‑rounder who is eager to develop their career within a global financial institution.

The successful candidate will provide execution support across internal and external communications, while taking direct ownership of internal digital communications channels, media monitoring and reporting processes. This role offers a balance of hands‑on channel management and collaborative support media relations and internal communications.

Responsibilities

• Source, draft, and publish content for Citi’s internal digital channels in Australia and New Zealand, including digital signage, SharePoint, and internal newsletters.
• Manage and grow Citi’s local LinkedIn presence, drafting posts, coordinating approvals, and identifying opportunities to showcase Citi in Australia.
• Track, analyse, and report on all internal communications to continuously optimise engagement.
• With the support of AI tools, compile comprehensive media coverage reports and campaign dashboards to demonstrate the impact of communications activities.
• Provide tactical support to the communications team on external communications, including maintaining media lists.
• Support the coordination and execution of key employee engagement events, such as Town Halls.
• Manage administrative and operational processes for the communications team, including Continuity of Business (CoB) planning.

Skills

• Excellent written and verbal communication skills, with the ability to adapt writing styles for different channels.
• Experience managing digital content eg SharePoint, digital signage, and professional social media networks (LinkedIn).
• Exceptional organisational and time‑management skills, with a sharp eye for detail and the ability to manage multiple tasks simultaneously.
• Confident in working with data and analytics tools to compile clear, reports on media and internal communications performance.
• A self‑starter with a positive attitude who takes pride in delivering high‑quality work.
• Ability to work cooperatively within a small team and build positive relationships across different business lines.

Education and experience

• Bachelor’s degree in business management, communications or another related field
• Relevant communications experience

Job Family Group

Communications and External Relations

Job Family

Corporate Affairs

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Equal Opportunity Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.