Communications Manager

Rafiki Coalition for Health and Wellness; San Francisco (CA); Hybrid; USD 88,000 - 95,000; Full time

Job summary

Rafiki Coalition for Health and Wellness in San Francisco seeks a Communications Manager to lead internal and external communications, ensure consistent messaging, and advance Rafiki’s mission. You’ll develop content for programs, fundraising, and outreach, and supervise staff or volunteers as needed.

The role focuses on content creation, digital reach, media relations, and donor communications to elevate Rafiki’s impact and equity-driven work in the Bay Area.

Qualifications

• Bachelor's degree in communications, marketing, journalism, public relations, or related field or equivalent experience.
• Minimum five years of progressively responsible communications experience in nonprofit or community-based orgs.
• Strong writing, editing, verbal communication, interpersonal, and project management skills.
• Experience managing websites, email communications, social media, publications, and media relations.

Responsibilities

• Develop and implement communications strategy and brand management aligned with organizational priorities.
• Write, edit, and coordinate newsletters, reports, and marketing materials.
• Manage digital communications: website, social media, email outreach, and analytics.
• Lead media relations and partner with community organizations and funders.

Skills

Writing skills

Editing

Verbal communication

Interpersonal skills

Project management

Education

Bachelor's degree in communications, marketing, journalism, public relations, or related field

Tools

Microsoft Office

Content management systems

Email marketing tools

Social media analytics tools

Analytics tools

Job description

Company Description:

Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of Black, African American, and marginalized communities in the Bay Area. For over 35 years, we have provided a safe, welcoming space where health, healing, and hope come together. We offer a holistic range of services, including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Guided by a belief that wellness is more than the absence of illness, we embrace a whole-person approach that honors the cultural, social, and emotional needs of our community.

At Rafiki, we are more than a service provider. We are a trusted partner, advocate, and resource. Our work is rooted in compassion, cultural humility, and a commitment to social justice. Every day, our team stands with our community to dismantle barriers, amplify voices, and create pathways to health and opportunity.

If you're looking to join a mission-driven organization where your work directly empowers individuals and strengthens communities, Rafiki Coalition is the place to make a meaningful impact

Job Description:

Under the direction of the Director of Development and Communications, the Communications Manager leads Rafiki Coalition's internal and external communications. The position develops clear, consistent messaging; manages digital and print communications; supports media and community outreach; and increases awareness of Rafiki's mission, programs, services, and impact. The Communications Manager also supports development activities through fundraising communications, donor materials, sponsorship promotion, and funder-facing content. The position may supervise staff, contractors, interns, or volunteers assigned to communications projects.

RESPONSIBILITIES

COMMUNICATIONS STRATEGY AND BRAND MANAGEMENT

• Develop and implement annual communications and marketing plans aligned with organizational priorities and approved by the Executive Director.
• Maintain consistent messaging, voice, visual identity, and use of the Rafiki Coalition brand across departments, programs, campaigns, and public materials.
• Create communications calendars, establish priorities and deadlines, and coordinate information from staff and program leaders.
• Monitor communications results and provide practical reports and recommendations to the Executive Director.

CONTENT AND PUBLICATIONS

• Write, edit, and coordinate print and electronic materials, including newsletters, brochures, fact sheets, presentations, flyers, organizational updates, and the annual report.
• Translate program information, community needs, and organizational results into accurate, accessible, and culturally responsive content for varied audiences.
• Manage the review and approval process for public-facing materials and maintain organized communications files, templates, photographs, and content resources.
• Coordinate designers, printers, photographers, videographers, and other vendors as needed.

DIGITAL COMMUNICATIONS

• Manage website content and coordinate website maintenance to keep information accurate, current, accessible, and easy to use.
• Plan, create, schedule, and monitor social media and email communications in support of programs, events, community education, and organizational priorities.
• Maintain digital content standards and use basic analytics to assess reach, engagement, and opportunities for improvement.
• Coordinate timely communications during urgent, sensitive, or rapidly changing situations, in consultation with the Executive Director and appropriate leaders.

MEDIA COMMUNITY AND PARTNER RELATIONS

• Develop media outreach materials, including press releases, media advisories, background information, talking points, opinion pieces, and responses to media inquiries.
• Build and maintain working relationships with media, community partners, coalitions, issue experts, and organizations serving Rafiki's communities.
• Support public events, campaigns, and community engagement activities through messaging, promotion, materials, and communications logistics.
• Prepare the Executive Director and other designated representatives for interviews, presentations, public statements, and community appearances.
• DEVELOPMENT SUPPORT
• Partner with the Executive Director, development staff, and consultants to create fundraising appeals, donor communications, sponsorship materials, campaign content, and event promotion.
• Contribute communications content for grant proposals, funder reports, acknowledgments, impact stories, and other development materials.
• Help communicate the results of funded programs accurately and consistently while meeting applicable funder recognition requirements.
• Support donor and sponsor cultivation through coordinated messaging and appropriate communications follow-up.

PLANNING ADMINISTRATION AND SUPERVISION

• Develop and monitor the communications budget; manage vendors, contracts, schedules, and project deliverables within approved authority.
• Coordinate multiple projects, clarify roles and approvals, and keep the Executive Director informed of progress, risks, deadlines, and decisions needed.
• Supervise and train assigned staff, contractors, interns, or volunteers and provide clear expectations and feedback.
• Follow organizational policies and protect confidential, sensitive, and personally identifiable information in all communications.
• Perform other duties as assigned.

Requirements:

• Bachelor's degree in communications, marketing, journalism, public relations, or a related field, or an equivalent combination of education and relevant experience.
• At least five years of progressively responsible experience in communications, marketing, public relations, or related work, preferably in a nonprofit or community-based organization.
• Strong writing, editing, verbal communication, interpersonal, and project management skills, with careful attention to accuracy and detail.
• Experience managing websites, email communications, social media, publications, media relations, and communications vendors or consultants.
• Ability to communicate effectively with diverse communities and represent Rafiki's mission and work in a culturally responsive manner.
• Working knowledge of Microsoft Office and common content management, email marketing, social media, design, and analytics tools.

Additional Information:

• This is a full time position
• Hybrid
• FLSA Status - Exempt

Compensation details:

88000-95000 Yearly Salary