Communications Manager

TransUnion; Chicago (IL); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Job summary

TransUnion is seeking a Communications Manager to partner with senior leaders, crafting internal communications, executive messaging and engagement initiatives. The hybrid role blends strategic planning with hands‑on execution, including executive social media support, planning and delivering leadership communications, intranet content and stakeholder‑facing materials.

You’ll organize and produce high‑impact communications, measure outcomes, and collaborate across functions to elevate leadership

Qualifications

• 5+ years of experience in a corporate or agency setting.
• Exceptional writing and editing skills.
• Ability to form and drive consultative relationships with leaders in a matrixed environment.
• Expertise in corporate communications programs with track record of success.
• Bachelor’s degree in Communications, Marketing, Journalism or related field (or equivalent practical experience).

Responsibilities

• Plan, write and produce internal communications and executive messaging.
• Develop communication plans and deliverables, including leadership communications and intranet articles.
• Coordinate with leaders to define voice across channels and measure impact.
• Support executive social media and prepare presentations and video scripts as needed.

Skills

Strong writing

Executive communications

Stakeholder management

Communication planning

Adaptability

Education

Bachelor’s degree in Communications, Marketing, Journalism or related field

Tools

AI writing tools

Social media management tools

Job description

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices

Team Overview

The Communications Manager serves as a strategic communications partner. This role develops and executes internal communications, executive messaging, employee engagement campaigns, and leadership communications while partnering closely with senior leaders and cross-functional stakeholders. The position requires a strong writer who can balance strategic executive communications with hands‑on execution, including communication planning, executive social media support, technology‑related communications, and associate‑facing campaigns. This role will report to the Director of Corporate Affairs and communications. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in‑person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

You’ll be responsible for planning, writing and producing communications that engage TransUnion’s associates, strengthening connection to our brand, celebrating our successes and ensuring awareness of functional priorities and important TransUnion growth and performance news. Developing high‑impact executive communications, partnering closely with functional leaders to define and elevate their voice across internal and external channels. These deliverables could include talking points, emails, LinkedIn content, video scripts and more. You’ll write – a lot. A journalistic mindset – the ability to see news from the audiences’ perspective and ask questions of business partners to drive clarity – is essential. Equipped with that information, you’ll develop communication plans and associated deliverables, including leadership communications, intranet articles, presentations and other materials. Along the way, you’ll track key performance metrics, listen to feedback from our leaders and associates, and adjust our plans as needed. You’ll lead conversations with our business partners to understand their business objectives, then develop, articulate and execute the strategies that deliver the mutually determined outcomes. A consulting mindset and leadership presence are critical.

Required Knowledge and Experiences

• 5+ years experience in a corporate or agency setting
• Exceptional writing and editing skills
• Ability to form and drive consultative working relationships with leaders and other key stakeholders in a matrixed environment
• Expertise in corporate communication programs and channels, with a track record of success developing, executing and measuring strategic communications programs
• Bachelor’s degree in Communications, Marketing, Journalism or related field (or equivalent practical experience)

Preferred skills

• experience leveraging AI tools to enhance content development
• Experience communicating with a diverse global audience
• Experience working in information services and/or financial services
• Advanced degree

Benefits that support every part of your life:

• For Your Health: Enjoy day‑one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
• For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
• For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
• For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
• For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s affirmative action program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [e-mail].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration‑related employment benefit for this position. Applicants must be authorized to work in the United States on a full‑time basis without the need for employer support or sponsorship now or in the future.

Adherence to company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information: The U.S. base salary range for this position is $100,100.00 - $150,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, full‑time non‑sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long‑term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our workforce for good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development – while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our workforce for good – you’ll work with great people, pioneering products and cutting‑edge technology.

TransUnion’s Internal Job Title: Advisor, Internal Communications Company: TransUnion LLC