Communications Lead, Brand and Industry

Ramp; San Francisco (CA); Hybrid; USD 158,000 - 277,000; Full time

Job summary

Ramp, a leading financial operations platform, seeks a Brand and Industry Communications Lead to spearhead initiatives that enhance external communications, develop industry-specific strategies, and foster customer connections. The ideal candidate brings significant experience in communications, possesses exceptional writing skills, and thrives in dynamic environments, all while helping to shape Ramp's narrative in the broader market.

Benefits

Partially covered health insurance for dependents

One Medical annual membership

401k with employer match

Flexible PTO

Fertility HRA up to $5,000 per year

WFH stipend

Wellness stipend

Relocation support to NYC or SF

Qualifications

• 8+ years experience in communications or related fields.
• Succinct writing skills that infuse personality and humanity.
• Natural ability to build relationships with people outside the tech ecosystem.

Responsibilities

• Expand reach into new customer segments.
• Collaborate with Go-to-Market team on playbooks.
• Lead communications for Ramp’s economics program.

Skills

Writing

Relationship Building

Operational Excellence

Market Trend Analysis

Job description

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year.

Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

That’s the internal ethos we’re looking for in our Brand and Industry Communications Lead. You’ll have a unique role in that you’ll touch many areas of external comms: leading our non-tech industry push, economics program, and overall team operations. These are all emerging areas for the team that directly tie to the long term growth of the company. There is also a lot to build and do to get them off the ground. Which should be an exciting prospect because you’re the kind of person who loves taking a program vision and figuring out the steps to make it happen. Working cross-functionally to do so is what you enjoy the most.

Our ideal candidate is high agency, attuned to the cultural zeitgeist, and excited at the idea of “doing” vs. “managing.” You’re a chameleon of the comms world, able to flex into many areas. You also love telling a great story, and are constantly seeking novel ways to do so.

This position will report to the Head of Communications and is ideally based out of either New York, San Francisco, or Miami – but is open to remote.

If this sounds like you, we’d love to talk!

What You’ll Do

Expand our reach into new customer segments

Collaborate with the Go-to-Market team to develop playbooks for key industries beyond the tech sector.

Architect and execute vertical communications strategies that resonate with identified industries.

Develop a compelling customer storytelling program in partnership with the Customer and Content Marketing teams.

Identify and test new channels and programs with Sales and Marketing to build meaningful customer connections.

Lead communications for Ramp’s economics program, working directly with Ara Kharazian , Ramp’s Economist, to identify market trends where Ramp can provide unique insights.

Drive visibility for Ramp’s Economics Lab with a particular focus on earned and social media.

Partner with our social, content, growth, and influencer teams to create a powerful flywheel that expands the reach of our data insights.

Strengthen Communications team operations

Act as the de facto COO of the Comms team. You won’t just spot operational bottlenecks – you’ll design and implement solutions to fix them. E.g., playbooks, structures, measurement systems, etc.

What You Need

8+ years experience in communications or related fields.

Succinct writing skills that infuse personality and humanity (i.e., you write like people talk).

Natural ability to build relationships with people and companies outside the tech ecosystem.

Proven track record developing platforms for executives on industry-relevant topics beyond product (e.g., economics insights, market trends).

Extreme operational excellence.

Compensation

ForcandidateslocatedinNYCorSF,thepayrangeforthisroleis$158,500 -$276,850.

Forcandidateslocatedinallotherlocations,thepayrangeforthisroleis$142,600- $249,150.

Benefits (for U.S.-based full-time employees)

Partially covered for your dependents

One Medical annual membership

401k (including employer match on contributions made while employed by Ramp)

Flexible PTO

Fertility HRA (up to $5,000 per year)

WFH stipend to support your home office needs

Wellness stipend

Relocation support to NYC or SF

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.