Communications & Knowledge Management Intern - MN

Xcel Energy Inc; Minneapolis (MN); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Pension

401(k) plan

Paid time off (PTO)

Holidays

Job summary

Xcel Energy Inc. offers a Communications and Knowledge Management Internship in Minneapolis, MN, starting May 24, 2027.

The role blends communications, technology, and business process improvement, supporting SharePoint content, governance, and employee engagement across multiple teams. Interns will gain exposure to AI tools like Microsoft Copilot and contribute to knowledge management initiatives, while developing materials and participating in cross-functional projects within a hybrid work

Qualifications

• Current student, junior or higher.
• Enrolled in an accredited college or university pursuing a degree in Communications or related field.
• Able to work full-time during the summer (up to 40 hours a week) and commute to the designated work location in-person, per our hybrid work policy.
• Preferred qualifications include experience with AI, knowledge management, and SharePoint.

Responsibilities

• Develop and edit employee and stakeholder communications, including newsletters, emails and intranet content.
• Support the creation, organization and maintenance of content within the CETS SharePoint site.
• Research, test and support emerging AI tools and capabilities, including Microsoft Copilot and other productivity solutions.
• Participate in cross-functional project teams, providing communications and knowledge management support for priority business initiatives.
• Identify opportunities to streamline workflows and improve information sharing through automation and digital tools.

Skills

SharePoint

Microsoft Office

Communication

Cross-functional collaboration

Education

Bachelor’s student in Communications or related field

Tools

SharePoint

Microsoft Office

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.

The Communications and Knowledge Management Intern, working with the Customer Energy and Transportation Solutions (CETS) Planning and Performance team, will support departmental communications and knowledge management efforts. This role offers the opportunity to blend communications, technology, and business process improvement. The intern will help create and maintain content for SharePoint, develop communication materials, support employee engagement initiatives and assist with the organization and governance of knowledge assets. The intern will also have opportunities to explore emerging AI technologies, including Microsoft Copilot and help identify ways AI can improve employee productivity and customer experiences.

Key project work may include:

• Developing and editing communications for employees and stakeholders
• Supporting SharePoint site design, content organization, and user experience improvements
• Assisting with knowledge management initiatives, including content inventories, metadata tagging, and governance activities
• Creating job aids, newsletters, presentations, and other communication materials
• Supporting AI and automation initiatives that improve knowledge sharing and information access
• Collecting and analyzing usage metrics to help improve communication and knowledge management effectiveness
• Support employee engagement and change management activities by coordinating events and meetings, developing communications, creating presentation materials, and post-event follow-up activities.

The intern will work closely with cross-functional teams across Customer Energy & Transportation Solutions (CETS), collaborating with leaders, subject matter experts, communicators, and technology partners to support clean energy programs and customer-focused initiatives.

Typical intern responsibilities may include but are not limited to:

• Develop and edit employee and stakeholder communications, including newsletters, emails and intranet content.
• Support the creation, organization and maintenance of content within the CETS SharePoint site.
• Research, test and support emerging AI tools and capabilities, including Microsoft Copilot and other productivity solutions.
• Participate in cross-functional project teams, providing communications and knowledge management support for priority business initiatives.
• Identify opportunities to streamline workflows and improve information sharing through automation and digital tools.

This position is for a May 24, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.

Minimum Requirements:

• Current student, Junior or higher
• Enrolled in an accredited college or university and pursuing a degree in Communications, Strategic Communication, Technical Communication, Business Administration, Digital Media or Digital Communications, Knowledge Management, Library and Information Science, Organizational Communication
• Able to work full-time during the summer (up to 40 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.

Preferred Qualifications:

• Students with coursework or experience in strategic communications, content management, SharePoint, artificial intelligence (AI), knowledge management, digital workplace technologies, user experience, or data analytics are strongly encouraged to apply
• Experience creating and maintaining digital content, newsletters, and SharePoint sites.
• Coursework or experience related to knowledge management, information architecture, AI, data analytics, or user experience.
• Familiarity with content management, metadata, records management, or information governance concepts.
• Strong written and verbal communication skills with the ability to create clear, concise, and engaging content.
• Experience with or demonstrated proficiency in Microsoft Office applications, including Word, PowerPoint, Excel, and Teams.
• Ability to organize information, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Strong attention to detail.
• Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.

At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at [e-mail].

Non-BargainingThe anticipated starting base pay for this position is: $18.20 to $24.50 per hourThis position is eligible for the following benefits: Pension, 401(k) plan, Paid time off (PTO), Holidays

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/15/26

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.