Communications Dispatcher

Farmington; Farmington, Northern (CT, KY); Hybrid; USD 74,000 - 81,000; Full time

Job summary

The Town of Farmington is seeking a Public Safety Dispatcher for its combined Police, Fire, and EMS Public Safety Dispatch Center. The role handles 9-1-1 calls and dispatches emergency responders, relying on several computer systems to access NCIC/COLLECT information.

Shifts include evenings, midnights, weekends, and holidays. Certifications (Public Safety Telecommunicator, NCIC/COLLECT operator, Emergency Medical Dispatch) are required, along with a successful background check and strong

Qualifications

• High school diploma required.
• Must pass training program and obtain required certifications.
• Background check required and strong communication skills.

Responsibilities

• Receives 9-1-1 calls for police, fire and EMS and dispatches responders via radio.
• Uses multiple computer systems to input and retrieve NCIC/COLLECT information.
• Performs incidental duties connected with department operations.

Job description

Dispatch for combined Police, Fire, and EMS Public Safety Dispatch Center. Receives telephone calls for police, fire, and emergency medical service using the 9-1-1 system, and dispatches emergency responders using radio. Provides general information and assistance to callers and others. Uses multiple computer systems to input and retrieve National Crime Information System and Motor Vehicle System information. Performs incidental duties connected with department operations.

Shift work including evenings, midnights, weekends and holidays is required. Reports directly to the Communications Supervisor and receives general operational supervision from the Police Shift Commander.

Requires High School degree plus having the ability to pass training program and achieve required certifications including Public Safety Telecommunicator certification, NCIC/COLLECT operator certification and Emergency Medical Dispatch certification. Must pass a background check. Good communications skills are needed.

Salary Range: $73,804 - $80,944

The Town of Farmington is an equal opportunity employer.